Dược - Mỹ phẩm Santafa

Join us in the heart of District 7, Ho Chi Minh City, at our exquisite office in one of the city&039;s most prestigious buildings.
As a customer service staff, you&039;ll bask in the modern beauty of our workspace, collaborate with a dynamic and creative team, and enjoy the guidance of exceptional leaders, making each day a rewarding journey.
- Answer questions from customers by chatting, emailing, and/or talking on the phone.
- Prepare customer reports by gathering data collected during customer interactions.
- Listen and resolve customers’ concerns, issues, and questions to your best ability.
- Refer issues and questions to managers if necessary.
- Cooperate with other staff to solve problems.
- Follow communication procedures, guidelines, and policies.
- Work with clients who have complaints, orders, or require information about services purchased from the company while maintaining a positive attitude and calmly responding.
WORKING TIME:
- You will have TWO random days off/week, this will be decided by the company.
- You will 5 night working shift a week. Starting from 8PM until 5AM. (Night shift will have 30% salary bonus per hour, by law)

- Must work in the office. (No remote and hybrid option)
- Having at least 1 year of experience in related fields.
- Excellent English communication, speaking confidently and fluently (Clear voice).
- Proactive, helpful, and willing to learn.

- Birthday party monthly.
- Gifts on international/national holidays. (Women&039;s day, Valentine,..)
- Snack bar and beverages provided by the company.
- Social Security covered.
- Annual Health Check.
- 12 annual leave.
- Beautiful hi- tech office.
- Salary review once a year.

Cập nhật gần nhất lúc: 2024-07-24 02:20:04