Việc làm Dược Phẩm Tín Phúc

Cập nhật 29/12/2024 05:34
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Công ty TNHH Dược Phẩm Tín Phúc
Medical Representative in Ha Noi 1
Dược Phẩm Tín Phúc
116 việc làm 85 lượt xem
Thông tin cơ bản
Mức lương: Thỏa thuận
Chức vụ: Nhân viên
Ngày đăng tuyển: 27/12/2024
Hạn nộp hồ sơ: 26/01/2025
Hình thức: FULL_TIME
Kinh nghiệm: Không yêu cầu
Số lượng: 1
Giới tính: Không yêu cầu
Nghề nghiệp
Ngành
The Position

Medical Representative

  • Orchestrating for Exceptional Customer Experience - focused on implementing in-clinic and virtual execution of the Customer Engagement Model. Implement Multi Channel Cycle Plans to target Customers, meet/exceed promotion targets for assigned product(s) within the allocated territory and achieve related quantitative / qualitative field force KPIs
  • Adhering to Compliance, Code of Conduct and Policies - responsible for ensuring all company and industry compliance requirements (e.g. Pharmacovigilance) are understood, adhered to and established local compliance processes are followed


Duties & Responsibilities

  • Promotion Achievement in the assigned territory:
  • Territory promotion accountability (e.g. market performance value, units, market share%, etc.).
  • Ensure formulary listing and availability of BI products as required.
  • Create demand/ generate prescriptions for promoted BI products by utilizing the available resources/tools/channels and trained behaviours.
  • Identify opportunities to grow/expand relevant customer universe for BI promoted brands.
  • Plan, co-create and execute Multi Channel Cycle Plans (MCCPs) with excellence:
  • Maintain an accurate & complete customer (email address and other contact information) data base in Veeva.
  • Develop, validate and execute MCCPs for the allocated territory to maximize BI business and ensure achievement of promotion targets/objectives with particular focus on message execution (reach, frequency, call duration).
  • Comprehend, integrate and execute ICPs into MCCPs.
  • Plan logistics to ensure execution of MCCPs and that high value customers (Gain, Build, Defend) are seen with the required Reach and Frequency, F2F and S2S.
  • Locally mandated reports (e.g. competitor surveillance) are completed accurately, in full and submitted on time.
  • Orchestrate Exceptional Customer Experience:
  • Communicate with relevant BI customer facing roles (Marketing, MSLs, etc.) and work interdependently to ensure customer experience is personalised and relevant to them.
  • Proficiency in utilizing Veeva resources; Engage (scheduling, launching meetings, group calls, sharing content), Event Management (recording events), survey function (conduct surveys), CfE function (engage with coaching) and OneMessage, FuE function (send emails).
  • Capable of assisting customers to interact with Veeva Engage across common visual conferencing platforms.
  • Identify customers' preferred communication channels, directing appropriate resources (face to face calls, Veeva Engage, phone calls, follow-up emails, BI one website, webinars, OneMessage, Adobe campaigns) to fulfil the Customers' needs.
  • Management/development of assigned Key Opinion Leaders (KOLs) and coordination with relevant Medical Societies/ Institutions.
  • Superior Customer Engagement Capability (Knowledge & Skills):
  • Effective Knowledge depth (Disease, Clinical Trials, Product, Marketing strategy, Competitor intelligence and Environment) to communicate confidently and competently with customers.
  • Effective Customer Engagement Skill proficiency (Hybrid CEM, CSM, CEM Situational, ECiP, Engaging Customers with FuE etc.).
  • Knowledgeable across the 7 Hybrid CEM steps and 27 behaviours. Able to execute assigned Marketing strategies (e.g. messaging/ product presentations, overcoming objections etc.) within the customers' preferred communication channel.
  • Digitally fluent/ tech savvy, able to reliably utilise CRM/ Veeva, undertake pre-Call set-up of digital platforms (e.g. Veeva Engage).
  • Capable and confident in presenting to Groups of customers, both face to face/screen to screen.
  • Comply with local regulations, industry and the BI Code of Conduct:
  • Comply with all regulations regarding interactions with healthcare professionals (HCPs), following the BI Code of Conduct.
  • Take prompt and necessary actions on issues of compliance and Pharmacovigilance.
  • Be a role model in compliance with local regulations, industry and the BI Code of Conduct.
  • Regular Reporting:
  • Locally mandated reports (e.g. competitor surveillance) are completed accurately, in full and submitted on time.


Requirements

Competencies required:

  • Industry / Product knowledge
  • Promoting skills applied across a diverse range of channels
  • Multi-Channel Cycle Planning and Execution
  • Customer Relationship Management
  • Self-development / learning
  • Communication skills
  • Planning and organizing skills to collaborate with other customer facing personnel
  • IT literacy


Experience:

  • Direct promoting experience in healthcare industry is advantageous.


READY TO CONTACT US?

Please contact our Recruiting Team: [email protected]

Our Company

At Boehringer Ingelheim we develop breakthrough therapies that improve the lives of both humans and animals. Founded in 1885 and family-owned ever since, Boehringer Ingelheim takes a long-term perspective. Now, we are powered by 52,000 employees globally who nurture a diverse, collaborative and inclusive culture. We believe that if we have talented and ambitious people who are passionate about innovation, there is no limit to what we can achieve.

Why Boehringer Ingelheim?

With us, you can grow, collaborate, innovate and improve lives.

We offer challenging work in a respectful and friendly global working environment surrounded by a world of innovation driven mindsets and practices. In addition, learning and development for all employees is key, because your growth is our growth.

Boehringer Ingelheim is an equal opportunity global employer who takes pride in maintaining a diverse and inclusive culture. We embrace diversity of perspectives and strive for an inclusive environment, which benefits our employees, patients and communities.

Want to learn more? Visit https://www.boehringer-ingelheim.com
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Công ty TNHH Dược Phẩm Tín Phúc
Dược Phẩm Tín Phúc Xem trang công ty
Quy mô:
25 - 100 nhân viên
Địa điểm:
70 Đường số 1, Cityland Park Hills, phường 10, quận Gò Vấp

Công ty TNHH Dược Phẩm Tín Phúc được thành lập vào năm 2017 và đã chọn triết lý kinh doanh “Lấy TÍN dựng thành PHÚC” làm giá trị cốt lõi; lập ra chiến lược kinh doanh dài hạn và định hướng phát triển đến năm 2030 đó là tập trung vào nghiên cứu và phát triển sản phẩm với mong muốn đem đến những sản phẩm chăm sóc sức khỏe tốt nhất cho mọi gia đình Việt.

Chúng tôi hiểu được rằng, để có được thành công thì ngoài những nguồn lực của nội tại, sự nỗ lực không ngừng của tập thể nhân viên Tín Phúc, chúng tôi còn rất cần đến sự đồng hành, ủng hộ của Quý khách hàng và đối tác. Để tiếp tục phát triển bền vững, Tín Phúc Pharma cam kết sẽ luôn đặt lợi ích của khách hàng và đối tác lên hàng đầu, luôn trung thực, tận tâm và chuyên nghiệp trong chính các sản phẩm của mình.

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