Phúc lợi
- Laptop
- Chế độ bảo hiểm
- Phụ cấp
- Đồng phục
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Nghỉ phép năm
Mô tả Công việc
COMPANY BACKGROUND
Fuse is an Insurtech platform that connects various insurance products from many insurance companies with multiple distribution means, channels, or partners. We deploy the latest cutting edge technology to make insurance easy and affordable for anyone. Our platform supports primarily 3 business models, namely Business-To-Agents/Brokers (B2A), Business-To-Customers (B2C), as well as Micro Insurance (B2B2C).
Our Fuse Pro App is tailor-made for B2A business. This App enables anyone to become an independent insurance consultant to act like an expert; to instantly curate the most suitable and best insurance products for their customers. Our B2B2C model supports digital small ticket size insurance products, making insurance affordable for everyone.
Fuse is a brand trusted by channel partners like Tokopedia, Grab, 30+ insurance companies, along with 40,000+ registered partners. Fuse currently generates more than 2.5 million insurance policies each month.
We have more than 400 teammates, with 15 branches, across 4 countries, we strive to be the #1 Insurtech platform in SEA and make insurance available for everyone in the region.
JOB DESCRIPTION
- Discuss with insurance companies to prepare claim manual, procedures and guidelines for new project - Ensure the service level regarding claim services (SLAs, customer satisfaction)
- Responsible for claims of all types under the digital channel
- Handling administrative work related to claims service and E-claims portal.
- To follow up outstanding claims information and documents with claimants for settling claims.
- To keep a good communication with customers (internal and external) to achieve a greater customer satisfaction claims service.
- To assist the Managers in preparing reports and statistics as required.
- Be alert to identify sales opportunities in the course of handling claims, and drawing these to the attention of appropriate staff.
- Assist in handling claims in a way which will enhance the Company’s image and reputation for services of high speed and efficiency.
- To execute other office tasks as required by the Company.
Yêu Cầu Công Việc
JOB REQUIREMENTS
QUALIFICATIONS:
● University graduation.
● Good command of English.
SKILLS/KNOWLEDGE:
● Effective interpersonal exchange skills are required to create and expand partnership with internal and external customers as well as to influence the way the business partners think, feel or behave.
● Analytical and synthetically ability.
● Good soft skills.
● Have good discipline and responsibility
● Have time management skills.
● Any expertise in 4.0 related technology is a preference.
EXPERIENCE:
● Require minimum of 4-year experience in claims service
BENEFITS
100% probation salary
12 annual leave days
13th month bonus as per the company’s policy
Extra health insurance package
Annual salary review
Quarterly bonus, performance bonus according to the business result and employee performance
Social insurance, health insurance and unemployment insurance according to the law, company outing trip, health checkup programs, etc…
Professional, friendly and supportive working environment where you feel like at home, comfortable and creative to work
Why Join Us
Be part of #1 Insurtech in Indonesia with a wide range of products that enable to connect everyone starting from customer, partner, and insurance company with one digital ecosystem.
Enjoy working as FUSE Family! Together as a family, we are taking pride in giving our very best effort for our customers, we are always striving for more, and always taking care of each other as one big family.
Contribute and directly create an impact to improving the Insurance Industry, together we are creating multiple ways to ensure insurance access are easy and affordable for anyone.
Thông tin khác
- Bằng cấp: Đại học
- Độ tuổi: 25 - 30
- Lương: Cạnh tranh
Fuse là một nền tảng công nghệ bảo hiểm kết nối các sản phẩm bảo hiểm khác nhau từ nhiều công ty bảo hiểm qua nhiều phương tiện, kênh phân phối hoặc đối tác. Chúng tôi triển khai công nghệ tiên tiến nhất để giúp mọi người có thể mua bảo hiểm dễ dàng và hợp lý. Nền tảng của chúng tôi chủ yếu hỗ trợ 3 mô hình kinh doanh, đó là Doanh nghiệp với Đại lý / Nhà môi giới (B2A), Doanh nghiệp với Khách hàng (B2C), cũng như Bảo hiểm vi mô (B2B2C). Ứng dụng Fuse Pro của chúng tôi được thiết kế riêng cho doanh nghiệp B2A. Ứng dụng này cho phép bất kỳ ai cũng có thể trở thành nhà tư vấn bảo hiểm độc lập, làm việc như một chuyên gia; để lựa chọn ngay lập tức các sản phẩm bảo hiểm phù hợp nhất và tốt nhất cho khách hàng của họ. Mô hình B2B2C của chúng tôi hỗ trợ các loại sản phẩm bảo hiểm kỹ thuật số nhỏ, giúp bảo hiểm có giá cả phải chăng cho tất cả mọi người. Fuse là thương hiệu được tin cậy bởi các đối tác như Tokopedia, Grab, hơn 30 công ty bảo hiểm, cùng với hơn 40.000 đối tác đã đăng ký. Fuse hiện tạo ra hơn 2,5 triệu hợp đồng bảo hiểm mỗi tháng. Chúng tôi có hơn 400 đồng đội, với 15 chi nhánh, ở 4 quốc gia, chúng tôi cố gắng trở thành nền tảng công nghệ bảo hiểm số 1 ở Đông Nam Á và cung cấp bảo hiểm cho tất cả khách hàng trong khu vực. Fuse is an Insurtech platform that connects various insurance products from many insurance companies with multiple distribution means, channels, or partners. We deploy the latest cutting edge technology to make insurance easy and affordable for anyone. Our platform supports primarily 3 business models, namely Business-To-Agents/Brokers (B2A), Business-To-Customers (B2C), as well as Micro Insurance (B2B2C). Our Fuse Pro App is tailor-made for B2A business. This App enables anyone to become an independent insurance consultant to act like an expert; to instantly curate the most suitable and best insurance products for their customers. Our B2B2C model supports digital small ticket size insurance products, making insurance affordable for everyone. Fuse is a brand trusted by channel partners like Tokopedia, Grab, 30+ insurance companies, along with 40,000+ registered partners. Fuse currently generates more than 2.5 million insurance policies each month. We have more than 400 teammates, with 15 branches, across 4 countries, we strive to be the #1 insurtech platform in SEA and make insurance available for everyone in the region. Địa điểm làm việc: Công ty TNHH Fuse Online Tầng 22, Tòa nhà TNR, 180-192 Nguyễn Công Trứ, Phường Nguyễn Thái Bình, Quận 1, TP.HCM Facebook: https://www.facebook.com/fusevietnam Website: https://fuse.com.vn/