INFOBIP ★ 4.4

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

What This Role Is All About

As an Invoicing Junior Specialist, you’ll be part of our Order to Cash team, making sure our customers are billed accurately and on time. You’ll work with monitoring and billing data, prepare and send invoices, reconcile usage and revenue, and support clients with their payment-related questions. You’ll collaborate closely with internal teams and maintain precise customer and billing records, helping us keep our cash flow healthy and our customers informed and satisfied.

What You’ll Do

• Follow internal procedures to ensure accurate billing and timely invoice issuance and delivery within agreed terms.
• Support the increase of customers on automatic invoicing and help optimize our invoicing processes.
• Maintain an active portfolio of customers, including handling manual invoices and related documentation.
• Keep customer master data up to date in Salesforce and other internal tools.
• Resolve manual document and invoice requests accurately and on time, including balance checks on prepaid/postpaid accounts.
• Handle internal and external escalations and disputes in a professional and solution‑oriented way.
  
  

What Makes You a Strong Fit

• Advanced level of English, both written and spoken.
• Experience communicating with clients via email, phone, and online meetings.
• Bachelor’s degree in Accounting, Finance, or a related field, or equivalent practical experience.
• Good understanding of billing or invoicing processes and customer account management.
• Confident using MS Office tools, especially Excel, and comfortable working with CRM or billing systems (Salesforce experience is a plus).
• Strong communication skills and the ability to work effectively with both internal and external stakeholders.
• Demonstrated ability to work independently and as part of a team, with enthusiasm for learning and adapting to new challenges.
  
  

Why you'll love it here

• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.
  
  

While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.