Skypac Aviation

ABOUT THE JOB

Job Summary:

The Senior Cargo Sales Executive is responsible for driving cargo revenue by developing strong relationships with airlines, freight forwarders, and other key stakeholders. This role requires a proactive sales approach, market intelligence, and the ability to secure new business opportunities while maintaining existing customer relationships.

Key Responsibilities:

Sales & Business Development

• Identify, approach, and secure new business opportunities with airlines, freight forwarders, and logistics companies.
• Develop and implement sales strategies to achieve cargo revenue targets.
• Promote SKYPAC’s GSSA cargo services and expand market share in the assigned region.
• Negotiate rates, contracts, and service agreements with customers.
• Identify emerging market trends and opportunities to enhance cargo sales.

Account Management

• Maintain and strengthen relationships with existing clients and partners.
• Provide excellent customer service and ensure client satisfaction.
• Conduct regular visits, meetings, and follow-ups with key customers.
• Address customer concerns and resolve issues effectively.

Market Research & Analysis

• Monitor industry trends, airline capacity, and competitor activities.
• Analyze market demands and recommend pricing strategies.
• Provide regular reports on sales performance, revenue forecasts, and market conditions.

Coordination & Operations Support

• Work closely with airline partners, ground handling agents, and operations teams.
• Ensure smooth coordination of cargo bookings, space allocation, and documentation.
• Assist in optimizing cargo loads and ensuring maximum yield.

Reporting & Compliance

• Maintain accurate records of sales activities and customer interactions.
• Prepare sales reports, market insights, and performance analysis for management.
• Ensure compliance with airline policies, cargo regulations, and company standards.

Requirement & Qualification:

• Education: Bachelor’s degree in Business, Logistics, Aviation, or a related field (preferred).
• Experience: Minimum 3-5 years of cargo sales experience in the airline, GSSA, or freight forwarding industry.
• Industry Knowledge: Strong understanding of air cargo operations, market trends, and airline sales strategies.
• Language Skills: Proficiency in English (required); additional languages (e.g., Chinese, Thai, etc. ) are a plus.
• Technical Skills: Familiarity with cargo booking systems, CRM tools, and Microsoft Office (Excel, PowerPoint, Word).
• Negotiation & Communication: Strong negotiation, persuasion, and interpersonal skills.
• Customer Focused: Ability to build long-term business relationships.
• Analytical & Strategic Thinking: Ability to analyze data, identify trends, and develop effective sales strategies.
• Proactive & Results-Driven: Self-motivated with a strong sales mindset and ability to meet targets.

Benefits:

- Full Social & Health Insurance

- 13th month salary with national holiday and bonus every year

- Regular training and development opportunities

- International work environment with exposure to major airlines and logistics partners

- Travel opportunities and participation in industry events (conferences, exhibitions, etc.)