Việc làm Smile Corp Việt Nam
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Smile Corp Việt Nam
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QA Manager
Smile Corp Việt Nam
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
28/08/2024
Hạn nộp hồ sơ:
24/02/2025
Hình thức:
FULL_TIME
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
JOB FRAMEWORK
This position is responsible for auditing and ensuring best practices and procedures are implemented to our field service teams. You will audit and train for RIVN operational & service SOPs, build technical and service standards of the local team to improve technical standards. You also support to grow business through technical sales through commission based incentive. The Cross Selling / Up Selling with current portfolio, Synergy Sales Effort countrywide is one of your responsible also. You will explore networking amongst different chambers of commerce membership, organizations to promote Rentokil-Initial services. Furthermore, you will analyze potential growth markets and help enhance and grow our current business portfolio.
Duties & Responsibilities
COMPETENCIES REQUIRED
This position is responsible for auditing and ensuring best practices and procedures are implemented to our field service teams. You will audit and train for RIVN operational & service SOPs, build technical and service standards of the local team to improve technical standards. You also support to grow business through technical sales through commission based incentive. The Cross Selling / Up Selling with current portfolio, Synergy Sales Effort countrywide is one of your responsible also. You will explore networking amongst different chambers of commerce membership, organizations to promote Rentokil-Initial services. Furthermore, you will analyze potential growth markets and help enhance and grow our current business portfolio.
Duties & Responsibilities
- Operations QA management:
- Conduct regular on field quality assurance inspections and assessments of the service technicians.
- Build technical and service standards of the local team.
- Manage portfolio and win new business with key accounts and assigned territory.
- Cross Selling / Up Selling with current portfolio, Synergy Sales Effort Countrywide.
- Networking amongst different chambers of commerce membership / organizations to promote Rentokil-Initial services.
- Creating and presenting pitches for company-wide, multiple location pest management solutions.
- Work closely with field technicians to address customer's needs, coordinate treatment plans and manage infestations from location to final treatment.
- Work closely with HCM Operations Manager for the improvement and development of QA team in Vietnam by guiding Quality Assurance Executives to ensure that quality and technical related requirements are fully conveyed to and delivered by the stakeholders.
- Train the service team to ensure compliance and alignment with internal processes and policies, such as SOP, work instructions as well as customer's requirement.
- Lead the trials of new products
- Conduct internal audits on businesses on a periodic basis and report improvement plans to the Managing Director.
- Quality Assurance & Technical Development
- Responsible for general compliance of work procedures in all pest control and hygiene activities undertaken in the Rentokil Initial Vietnam, to the guidelines stated in the Company's Guideline/ Policy/ Procedure.
- Interprets and enforces applicable Company policies, procedures for assigned staff and, as necessary, makes recommendations to management for improvement in these areas. Regularly communicates, interprets and enforces policies and procedures. Ensuring that staffs have a full understanding of the Company's objectives and policies.
- Update and maintain all related regulatory requirement and company's approved pesticide list.
- To identify, evaluate and implement new technique, product, and/ or technology in support of Divisional Businesses.
- To work closely with country and regional Operation Excellence Teams & UK Technical Team to drive the new technical & service programs and Best Practices within the Company.
- To work in special project teams when needed to support the growth of the company and division.
- Technical support to Branch operations.
- Conduct internal & external training sessions along with Branch visits as required.
- Chairman of Country Technical committee.
- Regularly monitor performance and provide coaching for performance improvement and development of Technical Executive and Field Biologists.
- Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
- Attend to other duties as may be assigned to you from time to time.
- Training
- Plan and conduct regular technical training of all service staffs.
- Standardize training and promote a comprehensive training plan.
- To assist in the planning and coordination of technical training within Asia Region, as and when the needs arise.
- Other tasks as assigned by Managing Director
COMPETENCIES REQUIRED
- Good Communication: The ability to listen to customers' requests and successfully relay our own ideas and opinions for the benefit of our customers.
- Manage Self: Managing our own emotions to remain calm, focused and optimistic while dealing with a constant stream of demands.
- Work With Others: Building relationships and collaborating with others (e.g. customers, colleagues, partners and suppliers) to achieve our mission.
- Meticulous: Being able to handle enquiries and customer quotations very carefully and with great attention to detail.
- Sincere: Build a spirit of trust & sincerity to make customers feel they identify with them & care about their concerns
- Excellent communication skills, both written and verbal.
- Honest and ethical team player.
- Strong computer skills.
- Initiative and enthusiasm.
- Good planning and organizational skills.
- Sense of urgency with the ability to multi-task under pressure.
- Demonstrated leadership skills, with the ability to train, coach, and motivate others.
- Have strong decision-making and problem solving skills.
- Strong leadership skills, with planning, organizing and problem-solving ability.
- Improvement/ Innovation mindset.
- Graduated from University of Business Administration, Economics or relevant
- Graduate from University with Environment, Chemical, Applied Science, Entomology, and Agriculture or any major related to technical.
- At least 5 working years at Rentokil Initial.
Khu vực
Smile Corp Việt Nam
Xem trang công ty
Quy mô:
200 - 500 nhân viên
Địa điểm:
Tầng 2, Cao ốc The Landmark, số 5B, Tôn Đức Thắng, Phường Bến Nghé, Quận 1, TP.HCM
CÔNG TY TNHH SMILECORP VIỆT NAM thành lập vào tháng 4/2017, là công ty 100% vốn đầu tư nước ngoài với vốn đầu tư trực tiếp từ SMILE CORP., tại Cao ốc The Landmark, số 5B, đường Tôn Đức Thắng, Phường Bến Nghé, Quận 1, Tp.Hồ Chí Minh, Việt Nam.
(SMILECORP VIETNAM CO., LTD established in April 2017, is a 100% foreign-invested company with direct investment from SMILE CORP., Located at The Landmark Building, No. 5B, Ton Duc Thang Street, Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam)
CÔNG TY TNHH SMILECORP VIỆT NAM hiện đang tập trung vào ngành nghề Kinh doanh nguyên liệu bao bì, Kinh doanh công nghiệp đời sống và dịch vụ tư vấn.
(SMILECORP VIETNAM CO., LTD is focusing on packaging material business, life industry business and consulting services)
Chúng tôi luôn quan niệm mở rộng kinh doanh, mở rộng nguồn khách hàng, mở rộng sự phát triển, luôn hướng về tương lai. Chính vì thế, đối tác của chúng tôi cũng rất đa dạng, Việt Nam, Nhật Bản, Trung Quốc, Đài Loan … và cũng nhờ sự đa dạng này, mà công ty chúng tôi mang một nền văn hóa phong phú từ nhiều quốc gia, tạo nên một môi trường làm việc năng động và thoải mái.
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