Việc làm Công Ty TNHH STD&S

Cập nhật 05/01/2025 19:19
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Công Ty TNHH STD&S
User Support (Cross-functional Projects) - French Speaking
Công Ty TNHH STD&S
15 việc làm 2 lượt xem
Thông tin cơ bản
Mức lương: 10 - 12 triệu
Chức vụ: Nhân viên
Ngày đăng tuyển: 26/12/2024
Hạn nộp hồ sơ: 25/01/2025
Hình thức: FULL_TIME
Kinh nghiệm: Không yêu cầu
Số lượng: 1
Giới tính: Không yêu cầu
Nghề nghiệp
Ngành
Bouygues Construction IT Vietnam is a part of Bouygues Construction IT, a trusted partner for the business lines which provides competitiveness of the Bouygues Construction Group and promotes its digital transformation.

Responsibilities

As a User Support, you will provide the support to address user needs mainly related to Data Services. Your key responsibilities:

  • Maintain information system and database up to date (core business applications and websites):
  • Verification of data and input it in business applications following received requests through different channels.
  • Migrate data from one platform to another.
  • Hands on & analyze business applications to write how-to guidelines for the users.
  • Maintain information up to date on assigned business applications.
  • Test & correction of bugs when there are new updates/deployments.
  • Analyze issues raised by the users through ticketing platform, contact and clarify all needs/issues and help to solve problems.
  • Maintain reports/dashboard updated.
  • Ensure a continuous update of knowledge bases.
  • Translate business documents in French English.

    Attention: This position is not for those who major in IT domain.

    Job Requirements

    • Minimum 1-year of relevant experiences. New graduates/ freshers with customer-orientated mindset are welcome.
    • Professional proficiency in French, both in writing and speaking, is mandatory.
    • Proficiency in English.
    • Demonstrated proficiency in Excel, including but not limited in Pivot Tables, Charts, Foundation Formulas, …
    • Experiences in any of the following areas is a plus:
    • Proficiency with MS Office, including 2019, Microsoft 365 and related communication tools.
    • Experienced with database management platforms.
    • Experienced with media tools (Illustrator, Photoshop, Camtasia, PowToon…).
    • Ability to use VB, VBA, and other programming languages.

    Must-have Skills

    • Actively updates and researches information to anticipate and take proactive action.
    • Be authentic, and willing to step out of your comfort zone continuously.
    • Can-do attitude.
    • Sense of communication.
    • Responsibility and autonomy.
    • Team and collaborative spirit.
    • IT know-how and critical thinking.

    Our Benefits

    Professional, Open-minded and Creative Environment:

    • International, friendly, proactive, supportive workplace.
    • Great teamwork with Agile mindset.
    • Fostering mutual respect and understanding.
    • Strong sharing culture to improve individual development.

    Individual Development

    • Extensive training and in-depth knowledge sharing sessions.
    • Online internal learning hub with various categories in hard skills & soft skills (languages, programming language, data visualization…).
    • Individual empowerment.

    Special Care For Employee

    • Work from home 2 days/ week.
    • Dell laptop and external monitor for your work.
    • 100% salary on probationary period.
    • Up to 2-month performance bonus.
    • 15 annual leave days + 6 sick leave days (plus 1 annual leave day for every 3-year working).
    • Annual health check-up and premium health insurance for employee (and your beloved children after 3-working year).
    • Various attractive teambuilding activities and company trip.
    • Sport, personal activities sponsor.
    Khu vực
    Báo cáo

    Công Ty TNHH STD&S
    Công Ty TNHH STD&S Xem trang công ty
    Quy mô:
    25 - 100 nhân viên
    Địa điểm:
    KM10, Đại Lộ Thăng Long, An Khánh, Hoài Đức

    Công ty TNHH STD&S nằm trong tập đoàn STD thành lập năm 1995 chuyên nhập khẩu và phân phối cung cấp phụ tùng/máy móc/ thiết bị công nghiệp hàng công nghệ cao từ những nhà sản xuất, nhà cung cấp hàng đầu trên thế giới cho các khách hàng công nghiệp tại Việt nam.Công việc của chúng tôi bắt đầu từ khâu tìm hiểu nhu cầu khách hàng,khảo sát và lên kế hoạch, đến việc cung cấp sản phẩm và tiếp tục chăm sóc khách hàng.

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