Công ty TNHH TAUREAN

Hồ Chí Minh

100 - 200 nhân viên

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Việc làm Công ty TNHH TAUREAN

Cập nhật 11/12/2024 23:30

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Đăng 30+ ngày trước

VIP Server

Công ty TNHH TAUREAN

8 việc làm 1 lượt xem

Thông tin cơ bản

Mức lương: Thỏa thuận

Chức vụ: Nhân viên

Ngày đăng tuyển: 19/12/2024

Hạn nộp hồ sơ: 30/01/2025

Hình thức: Làm theo ca

Kinh nghiệm: Không yêu cầu

Số lượng: 2

Giới tính: Không yêu cầu

Nghề nghiệp

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Ngành

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Địa điểm làm việc

- Huyện Phú Quốc - Kiên Giang

Mô tả công việc

Guest Service Excellence: Provide exceptional and personalized service to VIP guests, ensuring their comfort and satisfaction throughout their stay.
Food and Beverage Service: Present the menu, take orders, serve food and beverages, and provide recommendations as needed. Ensure food and beverages are presented according to the resort’s high standards.
Anticipating Needs: Anticipate the preferences and needs of VIP guests, offering proactive and attentive service to create a memorable experience.
Customized Experiences: Understand and remember the preferences of returning VIP guests, creating a personalized service that reflects their individual tastes and desires.
Private Events and Functions: Assist with planning and executing private events, parties, and banquets for VIP guests, including menu selection, setup, and coordination with other resort staff.
Communication: Work closely with kitchen and bar staff to ensure the smooth and timely delivery of orders. Communicate guest preferences or special requests to the appropriate departments.
Guest Interaction: Build relationships with VIP guests, ensuring that their needs are met and that any issues or concerns are handled promptly and professionally.
Upselling and Promotions: Promote the resort's food and beverage offerings, including special menus, wine pairings, and premium items, with a focus on enhancing the VIP guest experience.
Maintaining Cleanliness: Ensure the VIP areas are clean, organized, and well-maintained, following resort standards.
Confidentiality: Maintain the confidentiality of VIP guests' information and preferences.

Quyền lợi được hưởng

100% salary & service charge in probation
Join in Social Insurance after probation
Accommodation in Staff house with 3 meals/ day
Work in a professional environment
Other benefits will be discussed specifically during the interview.

Yêu cầu công việc

Experience: Minimum of 2-3 years of experience as a server in a luxury hotel or resort, preferably in a VIP or exclusive setting.
Skills: Excellent communication and interpersonal skills. Ability to work in a fast-paced environment while maintaining professionalism.
Knowledge: Strong knowledge of food and beverage offerings, including wines, cocktails, and fine dining etiquette.
Appearance: Impeccable grooming and professional appearance at all times.
Customer Service: Strong focus on delivering high-quality customer service and creating memorable guest experiences.
Language Skills: Proficiency in English. Knowledge of additional languages is a plus.
Flexibility: Ability to work evenings, weekends, and holidays as required by guest needs and resort schedule.