HAPPY PHONE

• Update and monitor information, content, promotions, and offers on the resort’s website, booking engine, and other digital platforms, as well as restaurant outlets’ social media pages.

• Oversee digital platforms (Meta ads manager, API), PR, and advertising.

• Manage SEO, SEM, GDN, the resort website, Google Analytics, Google Tags and Google Business.

• Periodically review and update photos on all online channels.

• Plan and execute EDM campaigns.

• Work with media agency and manage awards entries.

2. Content Creation and Media Management

• Direct photographers to take pictures of the resort, rooms, food, drinks, and events.

• Collaborate with external video editors for the production of short videos for Facebook/Instagram reels and posts.

• Assist with translations for articles, social media posts, and menus as required and draft articles on different topics in both English and Vietnamese.

3. Event Coordination and Material Production

• Coordinate the production of event posters, resort newsletters, brochures, menus, flyers, and other printed materials for both internal and public (Liaise with the in-house graphic designer)

• Take charge of the festive and holiday gifts project (in-house guests and travel agent partners), including developing overall concepts, liaising with the purchasing department for pricing and following up on all necessary tasks until project deliverable are completed.

4. Other tasks will be provided in details during interview

1. Full salary and service charge
   
2. Annual bonus based on performance
3. Team activities and parties
4. 30% staff discount for restaurants and spa
5. One free night stay per year in the resort
6. Growth opportunity and/or cross-training

- Self-motivated, good interpersonal skills

- Task management, leadership skills and great attention to detail

- Fluent in English (both speaking and writing)