Việc làm Vietrantour
Cập nhật 01/11/2024 22:19
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Officer, Cash Management Operations
Vietrantour
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
03/12/2024
Hạn nộp hồ sơ:
02/01/2025
Hình thức:
FULL_TIME
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Job Summary
KEY RESPONSIBILITIES
Internal
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together We
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- To process outward and inward payment transactions to provide an accurate, legal, efficient and timely service to customers and other internal counter parties.
KEY RESPONSIBILITIES
- To process overseas and local payments and collection (OTT/ITT/STS TT/, OLT, ILT, ITT) in CMO TP systems from end to end
- To be a user of CMO TP systems (DOTOPAL, EBBS,...) and to act as the initial point of contact with system technicians/ supporters for any system problems and enhancements
- To ensure that all transactions are processed accurately within agreed TAT
- To follow up with investigation cases/pending transactions and avoid any unnecessary delay in processing such pending items
- To vet supporting documents of payment instructions to ensure a full compliance with established law, policies, regulations and procedures of Standard Chartered Group, State Bank of Vietnam and Vietnam Government. To file supporting documents properly (both soft copy and hard copy)
- To strictly comply with Group policies/local regulations on FX Control/AML/Sanctions/Norkom.
- To verify customer signature against authorized signatories, to call back and to obtain confirmation from customers of payment instructions if required and as per DA
- To book FX deal
- To ensure the bank tariffs applied for payment instructions are accurate
- To prepare daily reports and monthly operations reports as required by Team Leader/CMO Head. To log daily transaction volume
- To conduct EOD reconciliation to make sure all payment instructions received before cut-off time are processed same day. To report immediately to Team leader/ Manager if there is any missing items or processing failure for investigation and solution.
- To perform daily reconciliation for nostro/suspense/sundry account reconciliation report and make sure all pending items are addressed and settled on same day basis.
- To take responsibility of pending documents by keep those documents/payment instructions in control, properly log pending documents, follow up with stakeholders to obtain the documents by deadline.
- To answer enquiries from stakeholders
- To file documents
- To continuously review processes to enhance internal procedures/ work flow
- To back up for other maker in other Processing Teams in CMO as and when required
- To perform BCP test
- To participate in CMO projects as required from time to time
- To perform any other assignments as required from time to time.
- Ensure approved generic Product Programmers and their corresponding Country Addendums are in place before any product is accepted for implementation. Refer any instances of non-compliance to Head of CMO, Head of BO for follow-up and also highlight such instances to Group Function and CORG via KPIs and monthly operational risk reporting
- Fully understand and comply with money laundering prevention requirements.
- Undertake training on MLP at least once every 12 months
- Ensure money laundering prevention reporting procedure is followed.
- Follow money laundering prevention reporting procedures and report to business MLPO (CR) should there be any money laundering related issues
- To understand and follow the Group and bank’ strategies applied to the role from time to time
- To have business mindset to understand customer’s need in daily operation so as to deliver perfect services
- Cash | Transaction Capture & Execution
- To follow the task assigned by Team Leader/CMO Head accurately and in a timely manner
- To provide feedback/initiative related to the daily works
- To self-study and enhance capability for readiness of taking other tasks
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Internal
- CMO Managers/Officers on daily transactions and operational matters.
- Cash client services and RB (BB, PFC) on daily transactions, enquiries and investigation.
- CSCU relating to investigation, nostro account‘s matter.
- Head of CIC Ops for guidance and matters out with your own discretionary authority
- IT Manager/Officers on system and other technical matters
- Production System Support (PSS) team on eBBS/DotOpal/STS/EOPS…. incidents
- External
- The Bank’s customers in respect of remittance if necessary.
- Embed Here for good and Group’s brand and values in Vietnam TTO – Cash Management Operations; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
- University Graduate, Major in Economic and Banking is preferable.
- Good knowledge of banking products and local regulations.
- Good communication skill in both English and Vietnamese.
- Ability to work under pressure.
- Client service skill and problem-solving skill.
- Computer/PC skills
- Assist in administrative duties and other adhoc & Miscellaneous activities as assigned by Line Manager
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together We
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Khu vực
Vietrantour
Xem trang công ty
Quy mô:
200 - 500 nhân viên
Địa điểm:
Tầng 1 Tòa nhà Coalimex, 33 Đường Tràng Thi, Phường Trần Hưng Đạo, Quận Hoàn Kiếm, Thành phố Hà Nội
Vietrantour là công ty du lịch lữ hành đã có 20 năm phát triển, trụ sở tại 33 Tràng Thi, Hoàn Kiếm, Hà Nội.
Vietrantour thành lập ngày 03/07/2002, với mong muốn Công ty Vietrantour luôn là đơn vị dẫn đầu ngành dịch vụ du lịch, chúng tôi không ngừng tìm tòi để sáng tạo các sản phẩm dịch vụ làm hài lòng khách hàng. Trải qua nhiều năm, Vietrantour hàng năm nhận được nhiều vinh danh, ghi nhận, giải thưởng đóng góp của Bộ Văn hóa Thể Thao Du lịch, Tổng Cục du lịch Việt Nam và quốc tế, Sở Du lịch Hà Nội và các tỉnh thành, các hãng Hàng không quốc tế và Hàng không nội địa, các Hiệp hội du lịch, lữ hành, và các Hội du lịch.
Sứ Mệnh trở thành công ty du lịch lữ hành đáng tin cậy nhất của khách hàng, của đối tác, của ngành dịch vụ du lịch lữ hành.
Khẩu hiệu của chúng tôi là “Sự lựa chọn tin cậy”
SỰ tận tâm, đề cao lợi ích khách hàng, Vietrantour luôn lắng nghe những mong muốn của khách hàng, để phục vụ với tất cả lòng nhiệt tình và tâm đức nghề nghiệp.
LỰA ra điều khách hàng mong đợi nhất, để xây dựng sản phẩm du lịch chất lượng, tạo nên những chuyến đi bổ ích, lý thú và ấn tượng.
CHỌN ra những dịch vụ du lịch tốt nhất, để xây dựng sản phẩm tour với lịch trình khoa học, hấp dẫn cùng giá thành cạnh tranh.
TIN tưởng, sự hài lòng của khách hàng là mục tiêu duy nhất. Chúng tôi luôn ý thức xây dựng niềm tin bằng sự gửi gắm yêu thương của du khách vào mỗi chuyến đi.
CẬY nhờ vào uy tín của thương hiệu. Vietrantour duy trì sự nỗ lực của một tập thể đoàn kết, tâm huyết, chuyên nghiệp, cùng đồng lòng hướng đến mục tiêu phát triển thương hiệu bền vững.
Năm 2023, Vietrantour có kế hoạch mở rộng và phát triển hệ thống, công ty sẽ tuyển dụng nhiều vị trí khác nhau nhằm thúc đẩy tăng trưởng kinh doanh. Chúng tôi mang đến cho bạn những cơ hội được đào tạo về nghề nghiệp, kỹ năng làm việc, môi trường làm việc cởi mở và hỗ trợ lẫn nhau. Là một đối tác tin cậy với các nhà cung cấp dịch vụ, bạn sẽ được thêm nhiều mối quan hệ mới, phong cách làm việc chuyên nghiệp từ công việc của mình.
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