Catherine Cruise

• Direct and manage all sales activities (reservations, events) to maximize revenue for the hotel.
• Prepare, implement, and compile data for the sales plan, monthly reports, annual sales and marketing budgets, and/or as required at any given time.
• Survey and analyze competitors, market trends, customer demand, and feedback to proactively adapt to actual business conditions.
• Develop new plans and programs, and evaluate the effectiveness of current plans and programs.
• Manage and direct all advertising and public relations activities of the hotel.
• Ensure recruitment, training, guidance, counseling, and appropriate development for team members.
• Manage performance issues within the Sales, Marketing, and Reservations teams.
• Maintain customer and employee satisfaction while ensuring competitiveness in the market and exceptional financial performance.
• Always represent the image of the hotel within the BRG Group system by demonstrating professional behavior and ensuring compliance with all hotel policies and procedures.

Service charge (some units may have a service charge from the Pre-opening phase, to be covered by the Investor)

Lunch allowance

Phone allowance

Clothing allowance

Health insurance

Annual salary review

End-of-year bonus, averaging 2-3 months’ salary

• Minimum 5 years of experience in the DOSM position at luxury hotel brands
• Degree in Business Administration, Hospitality, or Tourism
• English: Proficient in all 4 skills (listening, speaking, reading, writing)

- Submit your application on Hoteljob.vn.