ELSA, Corp 4.0 ★

Support to operate workshops and competitions for teachers/end users
Update our internal database regarding information on new clients, engagement reports, and learners' performance reports. Handles confidential student information with tact, discretion and compliance with company regulations
Follow up with internal teams to ensure customers' technical issues are resolved
Contribute to the development of short term engagement plans/goals to ensure a high engagement rate of trial clients
Assists learners during the use and application of specific curriculum and ELSA software that enhances their learning experience
Create user guidelines/manual, FAQ, and other related documents
Other relevant tasks to be assigned by the line managerProficient in using common computer/technology applications
Have a flexible, resilient, and positive can-do attitude
Demonstrates effective communication
Meticulous, good organizational skills, with an ability to prioritize important tasks
Good command of English and Chinese
Have an understanding of English teaching methodologies and techniques is a plus
Can work at least 32 hours per week/fulltimeMonthly allowance
ELSA Speak Premium 3 months Account
Internship certification
Working with seniors in real projects
Company Happy Hour and other company internal activities
Experience the true startup spirit of a fast growing and well funded Silicon Valley startup
Opportunities to grow professionally and play a critical role in shaping the next stage of our company's growth
Opportunity to create an impact on the lives of 1.5 billion language learners around the world