Epic Group

- Serve as the primary contact for customers during new project implementations.
- Collaborate with the mapping team.
- Support the Project Manager in change requests and identify issues related to changes.
- Assist customers with EDI testing.
- Communicate project progress with customers until completion.
- Deploy the Dimetrics product to customers.
- Conduct GAP analysis.
- Manage all aspects of implementation and coordination between customers, trading partners, and team members.
- Setup ERP integration projects (such as NEA, BYD), following through from staging to production.
- Ensure timely project go- live.
- Support customers throughout the ERP integration testing process.
- Write UAT (User Acceptance Testing) scenarios.

- Working in ERP, SAP, Supply chain, EDI field is preferred.
- Experience in software support, client services, or call center environment preferred.
- Client services, business to business, computer support/service, experience preferred.
- 1+ year experience as Implementation Specialist, Business Analyst, Project manager is preferred.
- Understanding X- 12 and XML, CSV, ERP such as Netsuite, Quickbook, SAGE,... is a plus.
- Proficient English skills, verbal & written.
- Prefer have knowledge with FTP and AS2 is a plus.

- Laptop and 2 large computer screens are provided
- Full salary social insurance including probation time
- Training during probation time
- 13th+ salary, Performance bonus
- 17 days of paid leave
- Company trip, teambuilding, sport clubs and activities

Cập nhật gần nhất lúc: 2024-11-16 23:25:03