- Efficiently, courteously and expediently welcome, handle check in, check out and bid farewell for all hotel guests ensuring their comfort and satisfaction, adhering to the standard operating procedures.
- Efficiently and courteously provide cashiering related services and foreign exchange, information and maintain good guest relation at all times
- Welcome guests upon arrival and check in according to established standards and procedures.
- Adhere to all credit procedures and accounting procedures as they pertain to the registration process.
- Post all charges without delay and update the folios.
- Balancing of credit card, charges, and cash.
- Accurate handling of cash float.
- Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
- Handle guest complaints promptly according to established procedures and then report to Front Office Supervisor or higher management level for further follow up when necessary.
- Know guest room security, emergency and fire procedures; encourage the use of safe deposit boxes and adhere to procedures for their use.
- Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
* Benefit:
- Working in professional environment
- 5 days working/week, 2 days off/ week
- Competitive Salary
- Full Salary in probation time
- Full social insurance after probation
- Other benefits and allowances of Fusion policy
Các phòng ban đang tuyển dụng tại Fusion Resort & Villas Da Nang
Nhân sự
Lao động có tay nghề và sản xuất
Du lịch, khách sạn
Dịch vụ khách hàng
Hành chính
Kỹ thuật
Chăm sóc sức khỏe
Nghệ thuật - Thiết kế
An ninh - Bảo vệ
Buôn bán/ Kinh doanh
Tài chính - Kế toán
Vận tải