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Mô tả công việc
To be responsible for the Hotel debtors' function: processing credit applications, invoicing, debt collection, AR cashiering, reconciliations and month end requirements.
To ensure that the hotel credit policy and procedure is adhered to in all departments.
To process all Credit Applications, ensuring that the clients are notified promptly and professionally.
In the AR module, set up AR accounts for newly approved credits and ensure creditors' details are correct at all times.
To ensure that all Trade Debtors' invoices are accurate; all services invoiced supported by a valid guarantee of payment and the room rates correct.
To be responsible for the timely transfer of the invoices to the city ledger and prompt mailing (or emailing) of invoices to the debtors.
To monitor the prompt follow-up of all overdue accounts and minimize the recovery delay.
To implement effective inquiry response procedure for guests and management.
To ensure all travel agent commissions are timely processed and paid.
To report on monthly accounts receivable ageing analysis and detailed accounts' ledgers.
To organize monthly Credit meeting to keep up to date knowledge of credit risks.
Appropriately manage all delinquent accounts, liaising with debt collectors where needed.
To ensure transfers from guest ledger to city ledger are accurate and done in a timely fashion
Review the Advance Deposit ledger to ensure all the balances are either current or for future date.
To review service contract, liquidation contract and follow guarantee of payment, prepare pro forma invoice (if need).
To ensure guest refunds are processed in a timely manner as per the hotel policy; with all supporting paperwork and required authorizations.
To ensure that all credit card transactions are verified for completeness and the accounts formally reconciled on a daily basis.
To calculate and accurately post commissions.
Promptly investigate all credit card disputes, liaising with the Front Office and the banks.
To collate all necessary paperwork to justify credit card refunds and obtain sign off from the management before refunds can be processed.
Accurately process all Monthly Statements, ensuring that they are mailed promptly.
To ensure that all Month End reports are printed and forwarded to the Chief Accountant /Director of Financial to prepare the balance sheet reconciliation.
Create 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provide employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork
Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
Performs other duties required to provide the service brand behavior and genuine hospitality
Adheres to hotel policies and procedures
Keeps immediate Supervisor promptly and fully informed of all problems or unusual matters of significance.
Communicate effectively with guests, co-workers and the manager
Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
Maintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment
At all times projects a favourable image of the Hotel to the public
Assist in the development of the Hotel business plan and ensure an overall understanding of its departmental goals and objectives
Attends work on time as scheduled
Follows safety and security rules and procedures
Quyền lợi được hưởng
- Competitive salary and benefit package
- Learning and development within Radisson Hotels Group
- Internal Careers Advancement
- Company shuttle bus
- Uniform & duty meals
Yêu cầu công việc
Bachelor’s degree in Accounting or related field preferred
At least two years experiences of Credit Manager in an International Hotel brand.
Advanced experience with Microsoft Office Suite
Experience with accounting software
Able to collaborate effectively with other hotel employees and managers to ensure teamwork
Yêu cầu hồ sơ
![MetroMart Cor. MetroMart Cor.](https://1900.com.vn/storage/uploads/companies/logo/75/screenshot-2023-10-03-211318-1696342432.png)
MetroMart là Chuỗi Siêu Thị Tiện Lợi tiên phong phục vụ các nhà máy có vốn đầu tư nước ngoài và các công ty có quy mô sản xuất lớn trong các khu công nghiệp và chế xuất hàng đầu Việt Nam, MetroMart tiếp tục tăng trưởng quy mô phục vụ khách hàng và phát triển đa kênh.
Được thành lập từ năm 2017, hiện tại với 20 điểm bán phục vụ cho hơn 30,000 lượt khách hàng mỗi ngày tại Khu công nghiệp VSIP-1, VSIP-2, VSIP2A Bình Dương; và Khu chế xuất Tân Thuận, Khu công nghệ cao, Linh Trung 1, Linh Trung 2, Khu công nghiệp Tây Bắc Củ Chi ở Thành phố Hồ Chí Minh.
MetroMart luôn phấn đấu không ngừng, luôn chủ động tìm hiểu và thoả mãn cao nhất nhu cầu của khách hàng cũng như các yêu cầu dịch vụ của đối góp phần tạo ra môi trường làm việc tốt hơn, thoải mái hơn, góp phần nâng cao năng suất làm việc của nhân viên các đối tác nhà máy.
MetroMart được các nhà máy và công nhân ghi nhận và được xem như là một phần thiết thực trong sinh hoạt hằng ngày. MetroMart tiếp tục đón nhận các yêu cầu mới từ các đối tác mới để tiếp tục nhân rộng những giá trị hữu ích đồng thời góp phần xây dựng môi trường làm việc tiện nghi và hiện đại.
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