Oakwood Residence Hanoi

• Proactively identify and pursue new business opportunities for events, including corporate meetings, conferences, social gatherings, and private functions.
• Conduct market research to identify potential clients and industry trends.
• Develop and implement sales strategies to achieve and exceed revenue targets.
• Generate and respond to sales leads, inquiries, and requests for proposals (RFPs).
• Conduct site inspections and presentations to potential clients.
• Negotiate and finalize event contracts, ensuring all details are accurately documented.

• Build and maintain strong relationships with existing and potential clients.
• Provide exceptional customer service throughout the event planning and execution process.
• Act as the primary point of contact for clients, addressing their needs and ensuring their satisfaction.
• Maintain regular communication with clients to ensure all event requirements are met.
• Gather client feedback and implement improvements to enhance service quality.

• Collaborate with internal departments (e.g., Food & Beverage, Operations) to ensure seamless event execution.
• Develop detailed event proposals, including menus, room layouts, and audiovisual requirements.
• Manage event budgets and ensure cost-effectiveness.
• Oversee event logistics, including setup, execution, and breakdown.
• Ensure all events adhere to Oakwood Residence Hanoi’s standards and procedures.

• Maintain accurate records of sales activities, client interactions, and event details.
• Prepare and submit regular sales reports to the Food & Beverage Manager.
• Utilize CRM systems to manage client data and sales pipeline.
• Stay up-to-date on industry trends and best practices.
• Ensure timely and accurately collect/ settle the payment from guest to each event

• Income: Competitive, negotiable based on capability
• Thu nhập: Cạnh tranh, có thể thương lượng dựa trên năng lực
• Top 1 service charge in Hanoi
• Phí dịch vụ hàng đầu tại Hà Nội
• Opportunity to train and develip career at the oldest hotel group - The Ascott International
• Cơ hội đào tạo và phát triển sự nghiệp tại tập đoàn khách sạn lâu đời nhất – The Ascott International
• Statutory Social Insurance
• Được tham gia Bảo hiểm Xã hội theo quy định
• Personal Health Insurance exclusively for Oakwood Residence employees
• Bảo hiểm sức khỏe cá nhân dành riêng cho nhân viên Oakwood Residence
• 13-monthly salary
• Lương tháng 13
• Professional uniform are laundered daily, comfortable lockers
• Đồng phục chuyên nghiệp được giặt hàng ngày, có tủ cá nhân tiện nghi
• Annual travel, gratitude party, gifts on birthdays, holidays,...
• Du lịch hằng năm, tiệc tri ân, quà tặng vào dịp sinh nhật, lễ Tết,...

Qualification:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 2-3 years of experience in event sales, preferably in a hotel or serviced apartment environment.
• Proven track record of achieving and exceeding sales targets.
• Strong understanding of event planning and execution.
• Excellent communication, negotiation, and presentation skills.
• Ability to build and maintain strong client relationships.
• Proficient in Microsoft Office Suite and CRM systems.
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.
• Fluency in English and Vietnamese is essential.
• Ability to work flexible hours, including weekends and evenings, as required.

Skills:

• Sales and negotiation
• Event planning and coordination
• Client relationship management
• Communication and presentation
• Problem-solving and decision-making
• Time management and organization
• Attention to detail

Phone number: 024 3880 3880/Ext: 6026 (T2-T6, 8h30-18h00) or HR Officer: 096 113 0469 (Ms. Hanh)