Smart Pay

Company Description

SmartPay, established in May 2019, is a fintech company focused on empowering micro, small, and medium enterprises by providing advanced and reliable payment solutions. The company has over 650 thousand payment acceptance units and 40+ million users at SmartPay merchants. SmartPay's mission is to enrich the lives of merchants by enabling various payment methods and offering financial solutions to support their growth.

Role Description

The primary roles of this position are to detect fraudulent transactions and suspicious activities and report them accordingly.

Responsibilities:

• Review daily user/merchant transactions, conducting thorough risk checks in the transaction system and accordingly generate risk reports.
• Review suspicious cases generated by fraud risk rules on the system, the analyst must be highly sensitive to abnormal/ fraudulent cases to minimize loss at early stage and be alert to the new emerging fraud trends.
• Analyze fraud patterns and build a portfolio of fraudulent, ensure all alert have been reviewed and solved timely.
• Incorporate with relevant departments to get bills, documents, and images of merchant.
• Propose guidelines and procedures for investigation and detection of suspicious.
• Review potential fraud signal of Ekyc process of users.
• Making fraud analysis report weekly/monthly.
• Build a card monitoring rules/tool for all services. Review, control thresholds related to transactions.
• Perform other tasks assigned by line manager.

Qualifications

• Minimum 3 years experiences in a E-Wallet or Fintech Company or Bank.
• Proven experience in implementing and managing anti-fraud programs, including the ability to identify, investigate, and mitigate various types of fraud risks.
• Knowledge and experience in the field of risk management at bank or financial organization, fintech or E-wallet company, understand core banking or E-wallet system.
• Have knowledge and experience on fraud card/QR transaction.
• Bachelor degree of Economics University, National Economics University, Banking University or relevant Universities.

Workplace: 11 Doan Van Bo, District 4, HCM City

Time: Monday - Friday ( 9:00 - 18:00)