Việc làm SMG Swiss Marketplace Việt Nam
Cập nhật 14/12/2024 09:09
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SMG Swiss Marketplace Việt Nam
Đã xác minh
Senior Officer, Retail Banking (40001006)
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
04/12/2024
Hạn nộp hồ sơ:
03/01/2025
Hình thức:
FULL_TIME
Kinh nghiệm:
5 - 6 năm
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Job Purpose
Key Relationships - Direct Manager
Senior Manager/ Manager, Retail Banking
Branch Manager
Senior Manager, Direct Sales Center
Key Relationships - Direct Reports
N/A
Key Relationships - Internal Stakeholders
Teams inside and outside RBG
Key Relationships - External Stakeholders
Individual customers, competitors…
Success Profile - Qualification and Experiences
Domain Expertise
- The job holder responsible for ensure to advise and provide personal financial products and services in accordance with customer needs, in order to bring the best experience to customers.
- The job holder ensures compliance and minimizes risks when processing transactions, providing products and services to customers.
- CUSTOMERS: CONSULTANCY AND PROVIDE PERSONAL FINANCIAL PRODUCTS AND SERVICES THAT MATCHES CUSTOMERS' NEEDS.
- Receive and learn information from customers to advise and provide products and services that are suitable for customers' needs or introduce them to specified locations to bring the best experience to customers. Customer.
- Exploit, consulting and providing personal financial products and services suitable to customer needs according to the list of customers assigned in each period.
- Develop customers according to the bank's oriented sales channels from time to time.
- PRODUCTS và SERVICES: ASSURANCE AND ENHANCE SERVICE QUALITY, HELP BRING THE BEST CUSTOMER EXPERIENCE
- Perform transactions/consultations at the request of the Client accurately, completely, quickly and in a timely manner, ensuring the correct SLAs and service quality standards.
- Update information on products, processes/regulations, Marketing programs, new sales campaigns and instructions of Techcombank from time to time in order to provide the best services of the Bank to customers.
- Receive and handle customer requests and complaints in accordance with Techcombank's regulations.
- Make recommendations to relevant departments to contribute to improving product, process and policy issues from time to time.
- SYSTEM: OPERATION COMPLIANCE và RISK MANAGEMENT
- Perform work in accordance with the Bank's policies, procedures, regulations and instructions.
- Identify customer information as well as warning signs before, during and after customer transactions, ensuring compliance with Techcombank's processes and regulations and the law.
- Manage credit risk, operational risk on the assigned customer list in accordance with regulations and instructions of the bank
- Ensure compliance with Techcombank's policies and procedures.
- Comply with the post-borrowing inspection process (controlling the customer's capital use purpose, collateral, financial situation...). Periodically according to the provisions of credit products/post-borrowing control regulations, assess the customer, control the purpose of the customer's capital, immediately notify the relevant departments when the customer have problems with financial situation, ability to repay debt, purpose of using capital, etc..
- Identify, report and participate in the handling of operational risks.
- Comply with regulations on information security and information security.
- HUMAN RESOURCES: HUMAN DEVELOPMENT và CONSTRUCTION CULTURE
- Fully participate in training programs of TCB
- Always have the spirit of self-learning in work and life
- Actively develop a personal development plan.
- Always have an open attitude to share information with others và be willing to accept change.
- Ownership, responsibility in work, leading to outstanding results.
- Building a culture of cohesion, encouraging colleagues to achieve success.
- Fully aware of Techcombank's organizational culture and perform tasks in the spirit of TCB's core values and behavioral standards, embodying Techcomer's DNA.
- EFFECTIVE MANAGEMENT: PLAN MANAGEMENT và BUSINESS RESULTS
- Develop and implement individual business plans to achieve assigned business targets.
Key Relationships - Direct Manager
Senior Manager/ Manager, Retail Banking
Branch Manager
Senior Manager, Direct Sales Center
Key Relationships - Direct Reports
N/A
Key Relationships - Internal Stakeholders
Teams inside and outside RBG
Key Relationships - External Stakeholders
Individual customers, competitors…
Success Profile - Qualification and Experiences
Domain Expertise
- At least 5+ years of experience in Banking field in a similar position
- Proficient in using office software: word, excel, powerpoint.
- Graduated from a regular university, preferably in economics - finance - banking.
- English ability: Not apply
Khu vực
SMG Swiss Marketplace Việt Nam
Xem trang công ty
Quy mô:
25 - 100 nhân viên
Địa điểm:
Chúng tôi là một phần của Swiss Marketplace Group AG , tập đoàn thị trường tiên phong và hàng đầu tại Thụy Sĩ. Hoạt động như một trung tâm R&D, chúng tôi giúp định hình tương lai kỹ thuật số của Thụy Sĩ bằng cách cung cấp các giải pháp sáng tạo phục vụ cho mục đích của công ty.
Swiss Marketplace Group Vietnam là ngôi nhà mở rộng của các thành viên trong nhóm chúng tôi, vì vậy chúng tôi muốn xây dựng ngôi nhà tốt nhất có thể. Văn phòng tọa lạc tại Tòa nhà Viettel - Block B ở vị trí rất thuận tiện ngay gần CBD. Tòa nhà Viettel cung cấp tiêu chuẩn cao về an toàn, thoải mái, tiện lợi và nhiều tiện nghi tuyệt vời. SMG Vietnam cũng chiếm toàn bộ tầng tòa nhà, mang đến cho nhóm chúng tôi sự riêng tư hoàn toàn và tầm nhìn 360 độ tuyệt đẹp.
Review SMG Swiss Marketplace Việt Nam
4.6
47 review
27/11/2024
★
★
★
★
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Kỹ sư phát triển phần mềm ERP
tại Hồ Chí Minh
Lộ trình thăng tiến rõ ràng và luôn được công ty hỗ trợ tận tình (IT)
27/11/2024
★
★
★
★
★
Kỹ sư phát triển phần mềm ERP
tại Hồ Chí Minh
Công ty có phúc lợi tốt, môi trường và công việc ok (IT)
27/11/2024
★
★
★
★
★
Kỹ sư phát triển phần mềm ERP
tại Hồ Chí Minh
Ít OT, phúc lợi OT tốt (IT)
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