Blue Belt Technology ★ 3.7

Introduction

At AI AVATAR, we create intelligent AI companions designed to help users feel happier, more confident, and truly understood. Our AI companions offer emotional support, engaging conversations, and personalized interactions, making every user feel valued and empowered.

Recently, we proudly onboarded football legend Ronaldinho as one of our featured AI companions, allowing fans to interact with their idol like never before. Moving forward, we are expanding our community by partnering with more celebrities and key opinion leaders (KOLs) to bring even greater value to people worldwide.

Join us as we redefine human-AI connections and create a future where companionship and confidence are always within reach. 🚀

Job Overview:

We are looking for a creative and proactive Product & Customer Engagement Specialist to join our team. This individual will be key in driving the creation, development, and refinement of AI companion products, with a focus on creating features that delight fans of Ronaldinho and other celebrities. You will work across brainstorming, prototyping, testing, and product improvement to ensure engaging user experiences.

Key Responsibilities:

1. Product Creation, Development & Optimization

●    Lead brainstorming sessions to generate creative product ideas that resonate with the target audience, especially Ronaldinho fans.

●    Collaborate with design and engineering teams to create prototypes and visualize product concepts.

●    Focus on designing features that connect emotionally with users and enhance the user experience with AI companions.

●    Test products as an end-user to identify pain points and areas for improvement.

●    Gather user feedback through testing and community engagement to continuously enhance product features.

●    Refine AI interactions based on user insights, ensuring the app delivers natural, human-like engagement.

1. AI Product Prompt Creation & Improvement:

●    Design and optimize AI conversation flows, ensuring that interactions feel as natural, human-like, and engaging as possible.

●    Continuously improve the AI’s responses and actions across a variety of situations and scenarios to create a seamless user experience.

1. Customer Engagement & Community Building:

●    Manage customer feedback and engage with the community to understand their needs and improve products.

●    Collaborate with the marketing team to promote new product features, ensuring active user participation and excitement around product updates.

●    Build loyalty and excitement around celebrity-driven content, particularly through Ronaldinho’s AI companion and other onboard KOLs.

1. Marketing & Promotion:

●    Collaborate with the marketing team to create campaigns that introduce new features and encourage users to explore all the capabilities of their AI companions.

●    Help in promoting new product releases across multiple channels, including in-app notifications, social media, and email newsletters

Requirements:

●    Minimum of 2+ years of experience in product management, customer engagement, or community management.

●    Experience with AI products, mobile apps, or gaming communities is highly desirable.

●    Passion for Football & Celebrities. Strong enthusiasm for football and knowledge of Ronaldinho and other celebrities/KOLs onboard with AI AVATAR. A deep understanding of sports culture and fandom is a plus. Ability to connect with and engage users who are fans of these personalities

●    Proven ability to generate creative product ideas that resonate with diverse user groups, especially sports enthusiasts and celebrity fans

●    Proven ability in product development, including creating prototypes, working closely with design teams, and testing product concepts

●    Proven ability to engage with customers and build a loyal community around a product or service.

●    Excellent verbal and written communication skills, with the ability to present complex product ideas and gather feedback effectively.

●  Holding a good understanding about CRM systems is a must for a senior position.

●  Having 2-3 years experience of team management is a plus for a senior.

●  Can work under minimal supervision.

●  Ability to multitask.

●  Good at time management.

●  Excellent Critical Thinking Ability

●  Ability to understand a player's concerns or situations easily.

●  Ability to handle difficult players in a professional and polite manner.

●  Good communication skills.

●  English proficiency is a must.

Remuneration Package:

●  Working hours: 9:00 ~ 17:00 (5 days per week); Breaking time: 12:00-13:00

●  Salary: $1,200 - $2,500

●  Performance review: 2 times/year

●  Premium PVI Insurance Package

●  Transportation allowance and free motorbike parking included.

●  Technical seminars and workshops annually.

●  Free snack, coffee, tea available.

●  Variety of corporate events: weekly tea-break, monthly birthday parties, quarterly team building to New Year party, company trip etc.

●  Friendly, open and fast-paced environment where every idea is welcomed.

●  Other benefits as per stated in Vietnamese Labor Law