Việc làm ECRM

Cập nhật 29/12/2024 05:32
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Công Ty Cổ Phần Công Nghệ ECRM
Assistant Manager, Agency Services
ECRM
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Thông tin cơ bản
Mức lương: Thỏa thuận
Chức vụ: Nhân viên
Ngày đăng tuyển: 07/01/2025
Hạn nộp hồ sơ: 07/03/2025
Hình thức: FULL_TIME
Kinh nghiệm: Không yêu cầu
Số lượng: 1
Giới tính: Không yêu cầu
Nghề nghiệp
Ngành
The opportunity

  • Manage and handle requests/complaints from Agency Force
  • Develop processes/initiatives to support Agency Force & departments, handle arising issues effectively
  • Develop procedures and initiatives to reduce pending issuance
  • Support Agency force for corporate sales

What motivates you?

  • You obsess about customers, listen, engage and act for their benefit.
  • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
  • You thrive in teams and enjoy getting things done together.
  • You take ownership and build solutions, focusing on what matters.
  • You do what is right, work with integrity and speak up.
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What We Are Looking For

  • University Degree
  • At least 5 years in Life Insurance
  • Expertise in Agency Experience Management,
  • Experience design, process reengineering,
  • Strong communication skills in English and Vietnamese
  • Strong interpersonal and negotiation skills
  • Innovative mindset & problem solving
  • Ability to view interactions from the Agency’ perspective.
  • Ability to translate insights from data and research into Agency experience improvement
  • Ability to collaborate with all levels in an Organization
  • Word, excel, power point
  • Prefer having experience with AWS, CAS

What can we offer you?

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

Our commitment to you

  • Values-first culture We lead with our Values every day and bring them to life together.
  • Boundless opportunity We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity and Inclusion We foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Working Arrangement

In Office
Khu vực
Báo cáo

Quy mô:
25 - 100 nhân viên
Địa điểm:
Số 33 Nguyễn Trãi, Phường Khương Trung, Quận Thanh Xuân

Phần mềm CRM giúp các chủ doanh nghiệp vận hành doanh nghiệp của họ với số người ít nhất và hiệu quả tối đa nhất. Bất kỳ chủ doanh nghiệp nào cũng mơ ước doanh nghiệp của mình sẽ chạy tự động mà ít phải can thiệp, ECRM giúp ước mơ đó thành hiện thực.

Chính sách bảo hiểm

  • Được tham gia các BHSK, BHXH 
  • Chế độ khám sức khỏe định kỳ hàng năm
  • Chế độ bảo hiểm nâng cao PVI

Các hoạt động ngoại khóa

  • Du lịch hàng năm 
  • Party
  • Team building

Lịch sử thành lập

  • Công Ty Cổ Phần Công Nghệ ECRM thành lập năm 2020.

Mission

  • Mang đến cho khách hàng các công trình, dự án, sản phẩm dịch vụ tốt nhất với giá thành cạnh tranh nhất. Hoạt động có hiệu quả, tăng trưởng bền vững, quan tâm thực hiện trách nhiệm xã hội, đóng góp ngày càng nhiều cho sự phát triển đất nước.

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