Minthacare is currently looking for a Key Account Manager to be part of our E-commerce team. Working closely with the E-commerce manager, you will support him/her in managing the portfolio of brands, and in successful execution and roll-out of business performance improvement plans. You will assist with the day-to-day activities related to store management on TikTok Shop.
Scope of Responsibilities
- Act as key contact point between Enabler and internal departments to drive performance for brand on TikTok
- Develop the relationship with enabler and TikTok to get the best support
- Delivery expert recommendations on the business plan, promotions and traffic planning (Livestream, Video, Creator_Affiliate, TikTok ads)
- Develop with the support of marketing department the activities and promotion plan
- Ensure a perfect execution of the marketing plan and its assets.
- Ensure all account / store KPIs are met
- Follow and report the competitor activities
- Report the performance of the store and suggest any action plan to improve the performance
- Any other sales or operational duties related to TikTok
- Responsible for Tiktok shop management to ensure all run smoothly
- Responsible for data analysis & reporting and proactively come up with recommendations to improve performance & increase sales
- Manage stock levels and liaise with related stakeholders to ensure stock is adequate for campaigns
- Inspect landing pages, product information, checkout options, and all other website-related systems to ensure their visual appeal, accuracy
- Research and update TikTok trend to create content ideas for Livestream, Video
- Standby Livestream, ensure all contents are delivered correctly (Brand DNA, product info, promotion scheme,…)
- TikTok ads/Affiliate
- Caringly reply to end user question (chat) as needed
Requirements
- Minimum 2 years of relevant work experience in Ecommerce, ideally with a platform (Lazada/Shopee), with another enabler, with a brand or distributor
- Commercial performance-driven mindset, flexible & collaborative attitude, looking to make an impact and thriving in a fast-paced start-up environment
- Strong interpersonal, relationship and communication, listening and negotiation skills
- Ability to work with another department and function as marketing, design, sales, etc
- Experience in managing and growing stores on TikTok
- Experience in creating content on TikTok is a plus
- Experience in Beauty category will be added advantage
- Experience in creating promotion calendars and monthly activation plans
- Analytical skills to analyse data and make performance improvement suggestions
- Project management experience
- Good excel and powerpoint skills
Benefits
- Liberty Health Insurance
- Full SHUI of Basic salary
- 13th-month salary
- Quarterly bonus
- Discount code for employee
- Happy hour party, team building party, company trip, ...
- Professional working environment
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Chính sách bảo hiểm
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Lịch sử thành lập
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