Supports with the preparation of quotations e.g. by gathering the necessary information and calculations for quotation creation.
Supports the preparation of a 'Request for Quote' towards Commercial Sales Support.
Gives first level support for sales-related inbound customer inquiries. Records, tracks and - if applicable - forwards (technical) customer inquiries to Field / Inside Sales or Commercial Sales Support.
Follows up with customers (if delegated by Field / Inside Sales).
Clarifies or forwards open issues from internal / external customers.
Coordinates internal inquiries and acts as interface between Field / Inside Sales and other departments (operative or Service Functions, e.g. COP).
Supports Field / Inside Sales staff with administrative tasks (e.g. SAP / office management like travel expense accounting, material orders).
Schedules meetings with customers for field sales staff incl. travel bookings.
Analyses data, conducts research, creations reports for the Field / Inside Sales staff; creates customer profiles.
Creates / coordinates internal and external correspondences as requested by Field / Inside Sales staff.
Administrative support and assistance with the preparation, follow-up and controlling of sales campaigns.
Administrative support and assistance with the organization and conduction of trade fairs / customer events in close collaboration with the marketing department.
Fluent in English
User knowledge in MS Office, Salesforce.com
Hands-on mentality
Excellent time management and prioritization skills
Pronounced (self-)organization skills
Strong rhetorical skills over the phone
Tổng công ty V&V là công ty nghiên cứu và ứng dụng công nghệ web, công nghệ quản lý và chuyển đổi số với nhiều thương hiệu trực thuộc như: Hệ thống quản lý doanh nghiệp Vitranet24, Hệ thống cà phê sách The Wiselands Coffee, đơn vị được uỷ quyền vận hành Sàn sách Book365.vn... Hiện nay có hơn 15 năm hoạt động, có văn phòng tại Hà Nội, Tp.HCM và Đà Nẵng.
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