H. NICHOLAS & CO

Mô tả Công việc

Key Responsibilities

1. Production Planning & Order Management

   • Monitor outstanding orders and develop production schedules accordingly.

   • Set up and manage production plans to meet shipment deadlines.

   • Track and supervise the export plan and delivery timelines.

   • Coordinate closely with Purchasing, QA, QC, and Technical departments to ensure on-time delivery.

2. Customer Communication & Order Coordination

   • Communicate directly with customers regarding inspection status, shipment readiness, and shipment approvals.

   • Follow up with customers to expedite approvals and ensure timely dispatch of goods.

   • Confirm shipment dates with factories and keep customers informed.

3. Sample Development

   • Manage the progress of sample development and ensure timely delivery to clients.

   • Receive and update product design information from customers or the Customer Service team.

   • Handle color sample development based on customer-provided references.

   • Ensure full compliance in creating all new samples from customers or designers.

   • Send sample photos and status updates as requested by clients.

4. Cross-functional Collaboration

   • Collaborate with relevant departments to gather complete product information for customer communication.

   • Update color codes and specifications for production use.

   • Support department heads with updates on work and order status.

5. Testing & Quality Assurance

   • Coordinate and track required product testing processes as needed.

   • Follow up on sample testing and ensure compliance with customer and internal standards.

6. Reporting & Administration

   • Prepare regular reports as requested by management.

   • Maintain updated records on project timelines, product samples, and development status.

   • Escalate issues to management when beyond personal resolution capacity.

7. Department Management Support

   • Support in implementing department and company plans.

   • Manage, monitor, and supervise tasks assigned within the department.

   • Execute other tasks as assigned by the Board of Directors.

Yêu Cầu Công Việc

• Bachelor's degree in Industrial Design, Product Development, Business, or related field.

• At least 5–10 years of experience in product development, preferably in the furniture industry.

• Strong organizational and communication skills.

• Proficient in MS Office, especially Excel and Outlook.

• Good command of English (written and spoken).

• Ability to work independently and manage multiple priorities.