Việc làm ICORP

Tìm thấy 3 việc làm đang tuyển dụng
CÔNG TY CỔ PHẦN ICORP
Support Engineer
ICORP
13 việc làm
0 Lượt ứng tuyển Lượt xem 2
0 Lượt ứng tuyển Lượt xem 2
Thông tin cơ bản
Mức lương: Thỏa thuận
Chức vụ: Nhân viên
Ngày đăng tuyển: 18/12/2023
Hạn nộp hồ sơ: 14/10/2024
Hình thức: FULL_TIME
Kinh nghiệm: 1 - 3 năm
Số lượng: 1
Giới tính: Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Quận Một

Chi tiết công việc

Headcounts: 06
Project Introduction
Includes analytics, computing, database, mobile, networking, storage and web. To establish cloud service, one of the keys is have the Identities ready in the Cloud.
Azure Security support team belongs to Microsoft CSS Cloud & Enterprise Business Unit. This position under Azure Security support team is responsible for delivering Azure Security Service and support to our global customers with the ultimate satisfaction.
The engineer is responsible for support delivery, working with customers to resolve complex technical customer issues on the Microsoft Azure Platform. In addition, the engineer will focus on determining technical support scenarios, supportability asks, support workflow adjustments for Azure Security components; identifying required tools, cloud access, training, processes or capabilities for support to assess issues. Need to closely collaborate with engineering, operations and other CSS engineers.

Azure Security team takes charge in Endpoint Security, Threat Analytics, Infrastructure solutions, Information Protection and involving products like Defender for Cloud, Microsoft Sentinel, Information Protection, Key Vault, Defender for Endpoint, Windows Defender, Defender for Cloud App and Defender for Identity, which use machine learning, big data.....to secure endpoint devices, apps and other resources in various security scenes.
Main Responsibilities
1. Technical services & Responsiveness
• Drive the communication with the customer to deliver desired solutions in response to customers’ concerns.
• Effective Communication & Collaboration
• Identify the right resource to collaborate with to work toward the final solutions.
• Collaborate with cross-group peers both proactively and reactively.
2. Operational Precision
• Use appropriate documentation and utilization and / or labor tracking methods to account for time.
• Manage and prioritize your workload while keeping team members and management appropriately informed.
• Specific measurements include achieving the CPE team goals, time to resolution or escalation, enabling a response time similar to competitors, maintaining technical skills through completion of ongoing readiness and new Azure technology training.
3. Training & Readiness
• Work with your manager, as appropriate to assess your own core competencies and identify current knowledge deficiencies /training needs, as well as potential future needs.
• Implement your development plan, actively seek development opportunities, and complete all scheduled training.
• Meet with your manager to assess and adjust the plan as needed to match mid- and long-term career plans.
• Make effective technical presentations, both internal and external. Your skills and experience/Opened to all Levels
Qualifications:
• Bachelor's degree in computer science, Electronic Engineering or equivalent experience.
• Excellent communication skills, collaboration skills, self-motivation and must have a strong team spirit.
• Must have strong verbal and written English skills.
• A minimum of 1–3 year IT experience and demonstrate aptitude for providing superior customer service in politically charged environment.
• Strong analytical logic thinking knowledge of one or two of the following domains: Network, Cyber security Collection products. Familiarity with OS Internals concepts (Windows, Linux, etc.), Storage, Active Directory and Security Understanding of Virtualization concepts and virtual system administration, in-depth knowledge of VMware/Hyper-V as a plus.
• Knowledge of Microsoft Azure Platform services (as a plus) Microsoft Azure architecture and its components (Fabric, Compute, Storage, etc.) Azure Platform development and deployment concepts

Khu vực
Báo cáo

Quy mô:
25 - 100 nhân viên
Địa điểm:
Số 32/21 Phố Trương Công Giai, Phường Dịch Vọng, Quận Cầu Giấy, Thành phố Hà Nội

Công ty cổ phần ICORP hoạt động chính trong lĩnh vực Công nghệ thông tin, truyền thông và các dịch vụ phần mềm hỗ trợ doanh nghiệp tại Việt Nam. Với đội ngũ nhân viên trẻ, am hiểu về thiết bị, công nghệ, nhiệt tình và được đào tạo chuyên sâu trong lĩnh vực công nghệ thông tin. Theo phương châm “Đưa dịch vụ tiện ích nhất và tốt nhất đến với khách hàng”, chúng tôi cam kết cung cấp dịch vụ tốt nhất, thiết thực nhất, để đáp ứng được nhu cầu sử dụng dịch vụ đông đảo của khách hàng

Những nghề phổ biến tại ICORP

Bạn làm việc tại ICORP? Chia sẻ kinh nghiệm của bạn

Logo ICORP

ICORP

Click để đánh giá