Việc làm ST Decor

Cập nhật 07/12/2024 12:51
Tìm thấy 2 việc làm đang tuyển dụng
Công Ty Cổ Phần ST Decor
Customer Experience Specialist – English & Korean Speaker (Seoul)
ST Decor
16 việc làm 1 lượt xem
Thông tin cơ bản
Mức lương: Thỏa thuận
Chức vụ: Nhân viên
Ngày đăng tuyển: 04/12/2024
Hạn nộp hồ sơ: 12/01/2025
Hình thức: FULL_TIME
Kinh nghiệm: Không yêu cầu
Số lượng: 1
Giới tính: Không yêu cầu
Nghề nghiệp
Ngành
About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more . Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose – Bridging the World Through Travel

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.

We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

Get to Know our Team:

Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support.

The Opportunity:

If you are looking for a rewarding and exciting career in customer service, we want you! We are currently looking to recruit Customer Support Specialists to be based in our Seoul office. This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees. If you are fluent in Korean, we would love to hear from you!

In this Role, you’ll get to:

  • You will deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone and email)
  • Professionally handle high volume of inquiries from clients and customers
  • You will be accountable for meeting individual (KPIs) and team goals
  • Understand and deliver business strategies and improve customer services through the execution of self-service
  • Continuously identify work process improvements
  • Communicate to Team Leaders and (or) Manager
  • Perform office-based administrative duties whenever required
  • Must demonstrate high degree of integrity and confidentiality – Maintain confidentiality of customer information at all times
  • Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc

What you’ll Need to Succeed:

  • We are looking for individuals that have an excellent command of spoken and written Korean & business level of English.
  • Immaculate telephone manners and communication skills
  • Excellent listening skills, critical-thinker with attention to detail
  • Minimum typing speed of 35 words per minute
  • Willing to work rotating shifts
  • Ability to work in both a team environment and autonomously
  • Demonstrate high degree of integrity and confidentiality

Relocation/visa will be supported.

#seoul #bangkok #sydney #melbourne #perth #toronto #vancouver #shanghai #beijing #shenzhen #prague #hongkong #dublin #tokyo #osaka #yokohama #kualalumpur #warsaw #krakow #singapore #barcelona #madrid #taipei #dubai #hcmc #hanoi #edinburgh #phuket #nagoya #okinawa #fukuoka #sapporo #manila #2 #3 #CUST #OTHR

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy .

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

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Quy mô:
25 - 100 nhân viên
Địa điểm:
Lầu 8, Tòa nhà LOYAL, 151 Võ Thị Sáu, Phường 06, Quận 3

Công ty Cổ Phần ST Decor Cung cấp dịch vụ thiết kế, thi công xây dựng nhà phố – biệt thự trọn gói, hoàn thiện nội thất, đầy đủ các dịch vụ tốt nhất để kiến tạo ngôi nhà mơ ước cho bạn:

Xây dựng nhà phố – biệt thự chất lượng. 

Thiết kế nội thất đẹp theo phong thủy. 

Hoàn thiện nội thất chất lượng cao.

Với Kinh nghiệm & Nỗ lực song hành, chúng tôi tạo ra sự khác biệt trong các công trình xây dựng biệt thự – nhà phố, hoàn thiện nội thất

Có được đội ngũ nhân sự giàu kinh nghiệm, chúng tôi tự tin giúp khách hàng xây dựng nên căn nhà Đẹp, Bền với chi phí hợp lý.

Hơn thế nữa, với tinh thần nỗ lực cải tiến biện pháp thi công, cập nhật công nghệ xây dựng mới, tiếp tục hoàn thiện và nâng cao tay nghề.

Chính sách bảo hiểm

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Các hoạt động ngoại khóa

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  • year end party,
  • team building…

Lịch sử thành lập

  • Được thành lập vào năm 2019

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ST Decor mang đến giải pháp kiến trúc nội thất toàn diện cho khách hàng .

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