CRAFTSMAN KITCHEN COMPONENTS VIỆT NAM

Mô tả Công việc

• Manage store in Amazon:

- Ensure products are properly listed, including product information, images, descriptions, and pricing..

- Monitor and improve the quality of product content to increase engagement and conversion rates.

- Account Management: Oversee the Amazon seller account, ensuring compliance with Amazon policies and optimizing performance.

- Customer Service: Respond customer complaints, questions and reviews, ensuring a high level of customer satisfaction and maintaining a positive brand image

• Inventory and logistics management:

- Monitor and manage inventory on Amazon, including managing FBA (Fulfillment by Amazon) or FBM (Fulfillment by Merchant) warehouses.

- Coordinate with relevant departments to ensure goods are always ready for customers.

• Report/Báo cáo:

- Weekly Amazon sales,inventory report.

- Report on refunds and other operational metrics, collaborate on mitigation strategies.

- Weekly and monthly reports, including sales, promotions, conversions, etc.

- Other related tasks as directed by the Head of Customer Demand and the Board of Directors.

Yêu Cầu Công Việc

-    University bachelor’s degree in Economics, Business Administration, Marketing or Finance or relevant major.

-     More than 2 years of experience working directly on an Amazon e-commerce with as an account manager, catalog manager, data analyst, or similar role.

-      Functional understanding of supply chain, finance & accounting, sales cycles, retail marketing, and category management.

-      Proficient in English