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- Communicate with Customer and Transportation to receive the delivery plan, process and lead time of orders
- Work with team above for any abnormal cases and special requirement
- Manage and Deep dive understand WMS software, Warehouse operation and model.
- Manage Continue Improvement plan all project.
- Support and moveable when Our Company have new projects. (Involve: UAT, set up facility…)
- Planning, resourcing, and reporting for daily basic operation to ensure delivery the order to customer/ dealers/ transporters.
- Monitor the working time of members and plan OT to comply the company policy
- Supervise Team to comply and strictly follow up operation instruction, regulation, Company policy, SOPs, WIs and manage the operation team to fulfil operation KPIs
- Record the abnormal in daily operation basic to follow up and improve
- Training WIs to Operator periodically
- Involve the Operation WIs developments and improvements in Warehouse
- Take the initial of report, investigate and follow up for the safety in daily operation
- Engage and motivate team members in daily operation
* Safety and Quality Assurance
- Ensure safe working practices and environment within the shift.
- Ensure that team maintains safe procedures of work that all equipment is in good working order. Promptly report defects to maintenance and hygiene is kept to a high standard.
- Participate in DSC quality policy and initiatives e.g. ISO accreditation.
* People management
- Monitor individual performance & KPI’s.
- Ensure that effective communication is maintained Staffs involved in the Warehouse. To develop and maintain good and effective team communication at all levels.
- Manage the allocation of appropriate resources and commitment of staff to the achievement of Country objectives and targets.
- Identify training needs and opportunities to develop a highly skilled functional department.
