Mô tả công việc
- Handling of customer enquiries and requests professionally to maximize customers’ satisfaction.
- Handling booking, shipping instruction, bill handling, A/N, D/O, e-manifest for SEA; AIR shipments.
- To assist to monitor the Operations; Documentation team.
- Perform and resolve customer dispute or complaint cases with deeply care.
- Compliance with all internal and regulatory company’s requirements and customer’s standard operating procedure.
- Closely work with Sales and other Departments to support the initiatives as and when necessary
- Follow up and manage daily shipments
- Assisting management with any assigned special tasks
Yêu cầu công việc
- Education: College or/ and above in business related field
- Having at least 1 year experience in FWD industry.
- Knowledge of handling air freight/ sea freight shipments
- Having good relationship with shipping lines/FWD companies for getting quotation
- Having experiences in AMS declaration, Air cargo.
- Having experiences in managing/supervising a small team.
- Good communication in English.
- Highly organized, able to prioritize and work well under pressure and adhere to tight deadlines.
- Good communication and interpersonal skills.
Quyền lợi được hưởng
- Having chances to get attractive company bonus every month/year
- Company trip once a year + Joining party
- Bonus by individual ability and company’s performance.
- Social insurance, health insurance, unemployment insurance and other benefits
- Dynamic and sociable working environment.
- Working hours: Morning: 08:00 - 12:00, afternoon: 13:00 - 17:00 (Monday - Saturday morning)
Công ty TNHH Everest Logistics (Everest Logistics Company Limited) là thành viên của Công ty TNHH Everest (Everest Company Limited). Công ty được thành lập lâu đời với nhiều năm kinh nghiệm và chuyên môn của những doanh nhân đứng đầu công ty.
Với đội ngũ nhân viên vừa có kinh nghiệm vừa có sức trẻ, Công ty TNHH Everest Logistics đã liên tục phát triển, có sự tăng trưởng đều đặn hàng năm cả về phạm vi họat động và chất lượng dịch vụ..