Receive incoming calls from customers including Vietnamese and foreign customers. Reply to question about complaints, products, and services of the company. Actively research and propose ideas to bring satisfaction to customers in the process of experiencing products and services. Actively research and test when launching new products. Taking care of customers through the Loyalty program. Implement projects related to customer care. Update and develop short product and service guides. And other tasks from superiors.Good communication via call phone. Fluent in English both speaking and writing. Graduated with major in economics, finance, administration, ... The spirit of serving customers. Hard-working, diligent, honest, enthusiasm and able to work under high pressure. Sense of responsibility, hard work and patience. Creative and ideas to increase efficiency in the process of serving customers and work. Knowledge about the financial, stock market, or experience of at least 1 year in securities is an advantage.Receiving all the benefits as company compensation policy (premium health care insurance, health check-up, annual travel, etc.). Friendly, dynamic working environment, support for career development. Joining training courses organized by company. Many other benefits when joining us.