TDCX VietNam ★ 2.9

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

What is your mission?

As a Digital Marketing Sales Specialist, you will be working with our Global Internet Leader Account to deliver #happier customer experience. Devise and run marketing campaigns for products, services or events that target consumers or other businesses. Usually working under a head of marketing but managing a marketing team, campaign managers oversee campaigns in a variety of formats.

• Engage with customers through telephone-based sales techniques to respond to their support inquiries aligning with established training, standards, and policies, including, but not limited to – Ad Copy, Bid Prices, Cost per Conversion, Cost per Click, Keyword Research, etc.
• Provide expert diagnosis, resolution, and issue tracking for end users based on guidelines, documentation, and scripts
• Act as a trusted consultant to guide customers in onboarding, developing, and optimizing advertising campaigns through Phone call
• Identify and understand customer needs and objectives through consultative sales interactions
• Take responsibility for driving increased ad spend, upselling, and ensuring the sustainability of customer accounts
• Manage a high volume of clients to meet sales targets and objectives

• Possess at least Bachelor's Degree in any field
• At least 02 years of full-time experience in sales and/or Digital Marketing
• Is analytical and has a logical mindset
• Has strong communicative skills and a flair for selling creative market solutions
• Works in an organized and structured manner
• Has a creative mindset and a good understanding of customer needs
• Speaks native Vietnamese, good at English
• Willing to relocate to Kuala Lumpur

Benefits

• Competitive salary package
• 100% Relocation coverage for Expats (work permit, employment pass, flight ticket)
• 14 days hotel accommodation coverage for Expats
• Exclusive tuition fee discount for Master's Degree enrollment with our partnered Universities.
• Exclusive voucher/discount for the purchase of mobile phone, flight, hotel, etc from our Global partners.
• Annual leave: 15 days
• Medical Leave: 14 days
• Hospitalization Leave: 60 days - inclusive of 14 days of outpatient medical leave
• Marriage Leave: 3 working days
• Paternity Leave: 5 working days
• Child Care Leave: 3 working days
• Compassionate Leave: 3 working days
• Medical Insurance Benefits: Provided

Feel free to send your CV to Ms. Irene through [email protected] or Zalo: +84914261412