TM&SX Bao Bì Sông Lam

Mô tả Công việc

• Organize 8D report to define rootcause and action plan for customer complaint.
• Follow 8D report action plan and check effectiveness of action before closing customer complaint on SAP system.
• Escalate to management team especially QA Manager in case action of complaint not in place and not effective.
• Customer audit onsite and participate to find root cause analysis of findings from customers.
• Quality planning regarding new product types and transferred products.
• Take responsibility for quality improvement projects from AP direction.
• Cooperate with Quality Customer in handling customer complaints.
• Support Q Segment in Intercompany complaint and verify action plan.
• APQP tracking and reporting per request together with project team.
• Customer PPAP follow up from beginning to end according to QA projects matrix.
• Coordinate and support for customer audit and track the corrective action.
• Support internal and external audit related to quality planning topics.
• Process audit & make report for nonconformity case.
• Requalification test/ Product audit (100%part measurement) as planned.
• Build up control plan and inspection plan for new projects according to QA projects matrix/
• Maintain & update current inspection plan to define the right method to control quality in production lines.
• Coordinator for FMEA meeting with coreteam related to control plan/ inspection plan topic.
• Coordinate with Q Segment for quality direction and improvement activities.