GRAND K

• Is the point of contact between the GM and HODs, managers, and other employees

• Should be able to boost the communication and relations between GM and all employees

• Interacts with guests and individuals outside the hotel including, but not limited to, current and potential clients, owning company representatives, suppliers, competitors, and other members of the local community

• Represents the hotel in a positive manner on and off duty

• Reports directly to and communicates with the GM on all administrative matters

• Maintains the utmost confidentiality and discretion when handling business affairs

• Attends meetings between GM with GD, external partners, and suppliers, HODs meetings

• Excom meetings as requested. Takes minutes and interprets in those meetings should there be a need

• Cooperates, coordinates, and communicates with Department Heads and other inter-departmental secretaries as appropriate

• Manages GM's working schedule, and arranges internal/external appointments for GM

• Distributes memos, letters, and other information, etc.

• Handles reservations as requested by GM

• Translates incoming letters, documents, and articles as requested

• Prepares and updates HOD Monthly working schedule and roster

• Is the point of contact for all departments in terms of administrative matters.

• Contributes to boosting cross-departmental working methods thanks to his/her relational skills, adaptability, and professionalism.

• Respect the resort's policies and procedures in terms of filing, contracting, billing, total guest satisfaction, and confidentiality.

• Other duties and projects as assigned by the General Manager

• Competitive salary & full-service charge in the probationary period

• Uniform, duty meal, locker, and laundered uniform provided by the Hotel

• Annual health check

• Birthday gifts and allowances on special events

• Summer outings and several team-building activities

• Special discount for F&B services

• Other benefits according to Hotel’s policy

Required Skills:

• Fluent English, both spoken and written

• Have negotiation and problem-solving skills

• Enthusiastic, proactive, creative and responsible

• Good planning, organizing, and customer relation skills

• Extensive knowledge of the hotel, its services, and facilities

• Proficient in the use of Microsoft Office

Qualifications:

• Diploma in Business, Hotel Management or Secretarial Study

Experience:

• 3 years of relevant work experience in the hospitality industry, preferably with an international brand

• Telephone: (For Recruitment only): 024.3205.2299 (ext:5602)