La Casa Hanoi Hotel

Job Summary:

You will be a professional customer consultant, helping customers clearly understand the products and services we provide. Provide excellent customer service and meet sales quotas for business.

Main responsibility:

- Always learn details about our products and services.

- Consulting customers about product features, pricing and after-sales services. Contacting to related departments to finish the order on time. Follow up order from receiving to delivery.

- Building and maintaining a CRM database. Collection & recording all customer information when they come to store even, they do not buy.

- Get and provide customer feedback to managers.

- Ensure the brand standard in Display. Product & visual must display as the right guideline.

- Product quality Control & Loss Prevention. Assisting in monthly inventory and production display.

- Ensure the store standard as company regulation, The stores are clean, tidy & dust-free, products & Selves are clean.

- Absolute compliance the regulation and policies of the company.

- Always take multi-tasks assigned by Manager.

- Full benefits.

- Sales incentives: Based on the sales target achievement.

-13th month salary, ceremony, Tet.

- The opportunity to experience high-end service.

1. Qualification: High School

2. Experience: Minimum of 1 years. Especially the Retail industry.

3. Skills:

- Has a good sales and customer service skills.

- Strong communicative and interpersonal skills.

- Be able to work rotating shifts and overtime when required.

- Prioritise candidates with backgrounds in the luxury goods industry

- Good appearance and English communication.

New Store: 18 Tran Hung Dao Street, Nha Trang Ward, Khanh Hoa