La Casa Hanoi Hotel

Responsibilities:

1. Assist to FBM manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
2. Preserve excellent levels of internal and external customer service
3. Design exceptional menus, purchase goods and continuously make necessary improvements
4. Identify customers needs and respond proactively to all of their concerns
5. Lead F&B team by attracting, recruiting, training and appraising talented personnel
6. Establish targets, KPI’s, schedules, policies and procedures
7. Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
8. Comply with all health and safety regulations
9. Report on management regarding sales results and productivity.

- Competitive salary

- Full benefits

- Service charge + tip

-13th month salary, ceremony, Tet

- The opportunity to experience high-end service

1. Experience:

Proven food and beverage management experience in 5 Start restaurant or High-class F&B service.

Working knowledge of various computer software programs (MS Office, restaurant management software, POS)

Ability to spot and resolve problems efficiently

Mastery in delegating multiple tasks

Communication and leadership skills

Up to date with food and beverages trends and best practices

Ability to manage personnel and meet financial targets

Guest-oriented and service-minded

Fluently English.

3. Experience: Over 3 years of work experience Food & Beverage Supervisor level.

Working Place:

2-4 Ngo Quyen street, Hoan Kiem District, Ha Noi Capital