Meliá Hotels International ★ 3.9

We are looking for General Manager - Melia Hanoi (Vietnam)

Hotel information:

A sophisticated and memorable experience in the heart of Hanoi

You will never regret having chosen this comfortable and well-located hotel for your visit to the capital of Vietnam. With an unbeatable city center location with 306 rooms, this modern hotel offers first-class facilities and exceptional service. An unbeatable opportunity to discover one of the most exciting destinations in Southeast Asia.

This 5-star hotel provides easy access to the city's main attractions and rooms designed to ensure maximum comfort after an exciting day in Hanoi. Try delicious new flavors in our Mosaico and Cham restaurants. And if you feel like exploring the city, our team will be delighted to give you all the information you need to make the most of Hanoi.

Position Profile

The General Manager, as the highest position of the Hotel’s management, will be responsible for the whole operation and for the leadership of the Hotel’s team towards the achievement of all the objectives and within the implementation of the Company’s guidelines and policies. This position will maintain a strong relationship with the property owner through proactive and ongoing communication.

The General Manager will be in charge of the planning, coordination, management and analysis of results of all the departments and will oversee the implementation of the procedures and policies of Meliá Hotels International, and of the established goals and objectives.

The General Manager will uphold the service quality, the brand standards and the maintenance of the facilities, while ensuring the respect of the Health & Safety regulations and the Sustainability & Talent Management corporate policies.

Main Requirements

• At least 3 years of experience as General Manager in a City hotel of the same category and similar size in the international Hospitality.
• Proven management experience at high-scale/ luxury Resort Hotels.
• College level degree in Business Administration, Economics or equivalent Hotel Management or Tourism related education.
• Solid functional knowledge of all department operations.
• Outstanding leadership abilities.
• Strong Sales & Marketing skills.
• Excellent management of Human Resources & Talent.
• Management of profitability.
• Good knowledge of Revenue Management.
• Good understanding of the Sustainability and the Environmental protection areas.