Mô tả công việc
- Reports for work on time wearing a clean and tidy uniform and neatly groomed per standards.
- To participate in the daily briefing with the Executive Housekeeper or Assistant Executive Housekeeper.
- To understand and strictly adhere to the rules and regulations established in the Employees Handbook.
- To understand and strictly adhere to the hotel’s policy on fire, hygiene, health and safety and to handle all equipment, utensils and uniforms with care.
- To maintain a high standard of personal appearance and hygiene at all times.
- To maintain a good rapport and working relationship with staff of all other departments.
- To provide a courteous and professional service at all times.
- Introduces all new staff to Housekeeping facilities and services and explains all policies, tasks, procedures and standards related to Laundry section to ensure the highest standard of service.
- Administers staff schedules to ensure sufficient staff to cover workload and to minimize overtime payment.
- Prepares a checklist of cleaning tasks for Housekeeping Attendants to use while cleaning and maintaining all Hotel public areas.
- Demonstrates to all Housekeeping Attendants how to perform each task in job description according to hotel service standard.
- Supervises the work of Housekeeping Attendants and assists when necessary.
- Inspects all public areas to ensure that hotel standards are met for cleanliness, function and aesthetic value.
- Ensures all equipment and machinery are cleaned and maintained in good condition and stored correctly.
- Submits to Assistant Executive Housekeeper regular reports on required equipment repair.
- Responds to guest requests and immediately handles problems and complaints regarding all public areas.
- Provides assistance to guests in all hotel emergency evacuation and medical procedures.
- Ensures high standards of personal appearance and hygiene with clean and pressed uniforms and name badge as described in the staff handbook for all Housekeeping team members.
- Reports any health and safety hazards to Assistant Executive Housekeeper and Executive Housekeeper.
- Performs any other duties when assigned by Assistant Executive Housekeeper or Executive Housekeeper.
Quyền lợi được hưởng
- Competitive salary and benefit package
- Learning and development within Radisson Hotels Group
- Internal Careers Advancement
- Company shuttle bus
- Uniform & duty meals
Yêu cầu công việc
- Minimum one year in a supervisory housekeeping position preferred
- High school diploma required
- Able to collaborate effectively with other hotel employees and managers to ensure teamwork
- Ability to speak and read in English
- Computer skill (Excel, Words…) is required
- Able to work a variable schedule
Yêu cầu hồ sơ
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