Oakwood Residence Hanoi

Located 400m from West Lake, Oakwood Residence Ha Noi is a destination voted by many foreign experts as the most livable project because of its fresh and airy environment right in the heart of the capital. This is the first project in the serviced apartment segment of Van Phu Invest with European standards from design to service, operated by the oldest hotel group - The Ascott International.

Job Description:

• Produce and pursue sales leads for the property in the relevant and assigned market segment or areas of responsibility

• Maintain responsibility for and optimize the designated portfolio of accounts

• Implement the agreed tactical sales plans that focus on market niches and segments identified in the marketing plan

• Maintain close, frequent and open communications within and across properties on accounts and prospective customers

• Site inspection – conduct whenever necessary and liaison with property operations

• Provide timely information flows in accordance with the required sales administration process

• Monitor and develop assigned accounts to ensure the achievement of sales targets and practices yield management

• Process all reservations and lease agreement in a timely and efficient manner

• Provide timely reports or assignments delegated by superior

• Daily sales call report (update daily before going home in PC - individual shared folder for submission to DOS’s checking)

• Plan each day, week and month (prepare & submit itinerary to DOS)

• Plan each call (set appointment, qualify account, clarify objective, complete sales kits).

• After each call fill in daily planner (use excel form on PC on intranet)

• Meet and exceed sales targets; achieve maximum sales in assigned area/ territory.

• Target setting to identify present & potential revenue, cost to sell and probability of success.

• Make appropriate number of calls on prospects versus customers. Identify potential growth areas, and open new accounts.

• Prepare written reports, presentations and proposals

• Sell at a price approved for certain room types.

• Servicing of in-house guests/ residents

• Keep abreast of competition, competitive issues and products.

• Maintain customer profile and customer files

• Submit the following in a timely manner: daily reports, sales plans, target setting, zone analysis, expense reports.

• Communicate competitive information.

• Complete and submit credit applications for new accounts

• Comply with all company policies and procedures and operate within the expense budget

• Work with, develop positive relationship with, communicate with and coordinate activities with other employees in Sales & Marketing, Operations, Finance, Housekeeping, Engineering, Security and Human Resources.

• Communicate effectively; cooperate with fellow salespeople and management.

• Other duties and projects as assigned by the Director of Sales.

• Income: Competitive, negotiable based on capability
• Top 1 service charge in Hanoi
• Opportunity to train and develip career at the oldest hotel group - The Ascott International
• Statutory Social Insurance
• Personal Health Insurance exclusively for Oakwood Residence employees
• 13-monthly salary
• Professional uniform are laundered daily, comfortable lockers
• Annual travel, gratitude party, gifts on birthdays, holidays,...

• At least 3 year of sales experience in the hospitality industry with knowledge of the market.

• Functional knowledge of sales and marketing is essential

• Literacy in software applications, preferably in travel and hospitality operating software

• Strong drive for results

• Self-directed and self-motivator

• Good English writing and communication skills.

Phone number: 024 3880 3880/Ext: 6026 (T2-T6, 8h30-18h00) or HR Officer: 096 113 0469 (Ms. Hanh)