Pan Pacific Hanoi

• Professional working environment.
• Attractive remuneration and insurance package.
• Meals and laundry are provided by the hotel.
• Opportunity to join international training and development programs.
• Special food and beverage discount.
• Hotel discounts worldwide at PPHG hotel brands and Global Alliance hotels for employees and their family members.
• Social Insurance contribution as per Vietnam Labor Law and 24/7 Accident Insurance.
• Annual health check-ups, summer vacation, and many outing activities.

• Support in drive online revenue growth by implementing effective ecommerce strategies that capture new customer segments and expand market reach.

• Optimize the entire ecommerce journey, from initial lead generation to booking and post-purchase engagement, to enhance conversion and retention rates.

• Maintain and oversee ecommerce platforms, ensuring accuracy in product listings and pricing.

• Act as a key support for the Director of Revenue, ensuring booking quality, accuracy, and optimal data input into the PMS.

• Regularly monitor and analyze key performance metrics to track progress, identify trends, and make data-driven recommendations for boosting sales and customer engagement.

• Assist in conducting research to assess market trends, competitor pricing, and availability, informing future pricing strategies and contract renewals.

• Support and implement strategic initiatives to maximize occupancy and revenue.

• Ensure adherence to defined ecommerce strategies, including brand consistency, hotel ranking on OTAs, and accurate representation of our offerings.

• Collaborate with the Marcom and Sales teams to deliver targeted marketing campaigns to guests, maximizing reach and conversion rates through ecommerce channels.

• Prepare and present reports on ecommerce performance, documenting key insights and progress toward revenue goals.

• Bachelor's Degree in Accounting, Finance, or a related field.

• Skilled in using SAP Finance system for accounts payable functions and financial operations.

• Able to communicate in English, both verbally and in written documents.

• Minimum of 1-3 years of experience in accounts payable or financial roles, preferably in the hospitality industry.

• Strong attention to detail and ability to meet strict deadlines.

• Excellent communication and leadership skills, with the ability to supervise and train staff.

• Integrity and discretion in handling confidential financial, staff, and client data.