PERSOLKELLY Vietnam. ★ 3.6

Job Title: KEY ACCOUNT MANAGER

Department / Division Sales

Duties and Responsibilities

1. Lead resource for growth initiatives by accounts, assortment planning, launch planning and implementation within group accounts.

2. Ability to build effective Key Account Plan, tailor-made by Key Customers

3. Lead best in class Joint Business Plans for strategic accounts to drive business growth both for Galderma & Customers.

4. Formulate and implement comprehensive sales strategies to achieve targets and stimulate business growth in the modern trade channel.

5. Align and execute trade marketing and trade promotions interventions with the modern trade sales strategy and overall business strategy insights.

6. Cultivate and sustain robust relationships with key modern trade accounts, negotiating terms for mutual business optimization.

7. Conduct thorough analyses of market trends, competitor activities, and consumer behavior to identify opportunities and threats, crafting relevant action plans.

8. Regularly monitor and analyze sales performance, generating reports, and presenting insights to senior management.

9. Work within allocated promotional cost and ensure effective spending in driving sales and brand building.

10. Display an analytical mindset: ability to interpret and leverage data for valuable business

Competencies

1. Business Acumen:

o Reviews sales & financial metrics

o Turns data into insights & actions

o Shows Customer & Account understanding

o Knows Galderma products, portfolio, medical offering & services

o Understands cost / benefit & ROI understanding

o Produces growth / business plans

o Identifies business opportunities

o Understands Customer’s P&L and levers to pull to drive profitable growth and Gross to Net optimisation

2. Business Planning & Execution

o Works cross-functionally to do long term business planning, implementation & evaluation of initiatives / target opportunities

o Executes plans / sales strategies & adjusts as appropriate

o Prioritizes resource / budget allocation

o Gives progress updates to internal stakeholders

3. Negotiation & Influence

o Actively listens & addresses customer needs

o Keeps up to date with market trends & the competitive landscape

o Develops creative, win/win solutions to resolve uncovered customer issues

o Challenges the customer with relevant business insights

o Ensures alignment with customer on desired business results

o Delivers persuasive presentation to influence & change customer behaviour

4. Product, Brand, Market Knowledge

o Uses brand knowledge to develop unique selling propositions

o Delivers key selling messages supported by data

o Keeps up to date with market trends, new entrants & changes

o Demonstrates deep competitor knowledge in locality & country

o Shares knowledge with local organisation & market feedback activities

5. Account & Customer Relationship Management

o Products & its values in a highly professional manner

o Works with internal stakeholders to find synergies, optimise the unique value &

differentiate Galderma

o Maintains influential relationships & reinforces value with C-suite stakeholders

Education/Training:

University degree – Business Administration or related field

Required pre-requisites skills/experience for this position :

Good knowledge & Sales experience in Modern Trade, Omni Channel experience is advantage.

At least 5 years experience in FMCG / healthcare industry

At least 3 years experience as KAM / Sr Key Account Assistant ( manage multi accounts)

Proven track record in building strong relationship with customer

Strong communication, presentation and negotiation skill

Result oriented: drive for success and achieving objectives

Good command in English is advantage ( to learn Regional Training model)

Behavioural skills

Proven strong in Operation.

Team collaboration both internally & externally ( Galderma, 3rd Party Distributors, Customers)

Think strategically with a data-driven approach to decision-making

Basic Gross Salary: 45,000,000 VND

Contact for application:

1. Send your CV to via email: [email protected]

2. Phone: 0946 124 097 (Ms Uyên)