Mô tả công việc
Project Coordinator serving as the main point of contact for existing customers and are responsible to provide administrative support to the inspection teams in the preparation and execution of customer projects. The expect deliverables of this position mainly include, but are not limited, to the following expectations and responsibilities:
Expectations:
Timely and professional responses to client inquiries within 24 hours.
Professional support to auditors in the preparation and execution of testing projects.
Timely and accurate completion and maintenance of testing and client related documentation.
Timely and accurate entry of audit related information into relevant IT systems.
Timely and accurate completion of commercial order processing tasks.
Responsibilities:
· Fully support internal and external stakeholders with administrative efforts in the preparation and execution of assigned projects and clients.
· Monitor projects planning, preparation, implementing and approving status.
· Respond to client inquiries in a timely manner and forward them to appropriate parties in the organization as required.
Complete project handling and commercial order processing for assigned clients.
Maintenance of client and project related information in respective systems.
Support assistant senior coordinators in the training of coordinator supports.
Timely and professional responses to client inquiries within 24 hours.
Professional support to auditors in the preparation and execution of testing projects.
Timely and accurate completion and maintenance of testing and client related documentation.
Timely and accurate entry of audit related information into relevant IT systems.
Timely and accurate completion of commercial order processing tasks.
Complete project handling and commercial order processing for assigned clients.
Maintenance of client and project related information in respective systems.
Support assistant senior coordinators in the training of coordinator supports.
Yêu cầu công việc
Project Coordinator should be experienced in interacting with customers, be pro-active and motivated to provide professional support in a courteous manner to clients and team members alike.
Qualifications:
· At least 4 years work experience in a customer facing team environment working directly with external customers, including experience in handling customer complaints.
· Experienced in project planning & scheduling in a B2B setting desirable.
· Good command of both spoken and written English, MS office.
Requirements:
· Motivated to contribute to a larger team and to take on additional responsibilities.
· Friendly, helpful and positive attitude.
· Pro-active and organized and willing to learn independently
· Interested in working in a multi-cultural environment
Skills:
· Effective customer service skills.
· Demonstrated ability to work and contribute as part of a team.
· Demonstrated resilience to handle customer complaints and problem-solving skills.
· Organizational and time management skills, ability to handle multiple tasks.
Quyền lợi được hưởng
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Nghỉ phép năm
CLB thể thao
Công ty Cổ phần Công nghệ Qi (Qi Technologies) là một công ty có năng lực trong nghiên cứu, triển khai và ứng dụng công nghệ cho nhiều phân khúc khách hàng khác nhau. Qi Technologies hoạt động với phương châm và mục tiêu không ngừng đẩy mạnh nghiên cứu ứng dụng các giải pháp công nghệ tiên tiến, tối ưu song song với việc cung cấp dịch vụ chuyên nghiệp, phù hợp với nhu cầu và mang lại giá trị sử dụng cao nhất cho hoạt động điều hành, sản xuất, kinh doanh của khách hàng.
* Lĩnh vực kinh doanh:
– Triển khai lắp đặt và vận hành hạ tầng cáp viễn thông, hệ thống phủ sóng di động trong nhà/ngoài trời
– Kinh doanh dịch vụ truy cập Internet (ISP)
– Cung cấp giải pháp Giám sát phương tiện vận tải sử dụng công nghệ AI (SVMS – Smart Vehicle Monitoring System)
– Cung cấp các giải pháp – dịch vụ CNTT cho cơ quan chính phủ, doanh nghiệp và giải pháp cho cụm khu công nghiệp
– Cung cấp giải pháp Năng lượng Mặt trời nối lưới (Rooftop Solar)