Việc làm SV Technologies JSC
Cập nhật 24/12/2024 16:13
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APAC Manager - Client Service Team
SV Technologies JSC
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
30/11/2024
Hạn nộp hồ sơ:
26/06/2025
Hình thức:
FULL_TIME
Kinh nghiệm:
2 - 3 năm
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
About Dialectica
Dialectica is a B2B information services firm that serves the world's top business professionals, by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions.
Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world.
About The Role
As a Manager in the Client Service Team, you will act as a knowledge broker between our clients and industry experts. Your role is to partner with our clients to understand their knowledge gaps and identify experts with the most relevant experience and knowledge that can address them and lead a team of Associates and Senior Associates.
Your key responsibilities shall include:
Dialectica is a B2B information services firm that serves the world's top business professionals, by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions.
Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world.
About The Role
As a Manager in the Client Service Team, you will act as a knowledge broker between our clients and industry experts. Your role is to partner with our clients to understand their knowledge gaps and identify experts with the most relevant experience and knowledge that can address them and lead a team of Associates and Senior Associates.
Your key responsibilities shall include:
- Foster the development of Associate's core research skills by imparting commercial acumen, sales techniques, and effective time management strategies while reinforcing custom recruitment methodologies
- Provide opportunities for project management skill enhancement to Associates involved in custom recruitment research
- Offer mentoring opportunities to Associates capable of custom recruitment research and project management, aiming to cultivate multi-disciplinary skills and prepare them for advancement
- Analyze client project briefs to identify knowledge gaps and conduct comprehensive industry and company research to pinpoint the most relevant experts
- Regularly engage with experts to screen and validate their expertise and suitability for specific projects
- Demonstrate critical thinking and agility in conducting high-level research on industries and companies, ensuring the selection of experts with the most relevant experience and knowledge to address clients' inquiries
- Uphold clients' best interests throughout collaboration, ensuring the confidentiality and security of their data and information
- 2+ years of experience in the information service industry, experience in manager/leader role is a big plus
- Skilled in sales, time management & prioritization, negotiation, and professional communication skills.
- A client service mentality, which means you are committed to go beyond your clients' needs to deliver true value
- Fluent English is a must; Fluency in another language such as Japanese, Korean, Cantonese, Mandarin, Thai, Bahasa, Filipino is a huge plus
- Opportunity to acquire transferable skills including research, sales, negotiation, commercial awareness, professional communication, time management, and project management
- Access to learning and development programs, including onboarding bootcamps, and career advancement initiatives
- Join a dynamic, entrepreneurial, and fast-paced work environment guided by core values of transparency, diversity, quality, care, teamwork, ownership, leadership, and continuous improvement
- Competitive compensation packages, including monthly performance bonuses
- Comprehensive benefits such as private medical insurance and competitive savings plans
- Sponsored health and well-being initiatives and team bonding activities
- Exchange program offering the opportunity to work and reside in Athens or Vancouver
- Work in a collaborative and diverse workspace located in the vibrant heart of Ho Chi Minh City
- Expatriation support provided on a case-by-case basis
Khu vực
SV Technologies JSC
Xem trang công ty
Quy mô:
200 - 500 nhân viên
Địa điểm:
Tầng 6, IC Building, 82 Duy Tân, Dịch Vọng, Quận Cầu Giấy, Hà Nội, Việt Nam
Chúng tôi là một công ty phát triển phần mềm tại Việt Nam, chúng tôi tập trung vào việc cung cấp các giải pháp tốt nhất và tiết kiệm chi phí nhất cho khách hàng trong các lĩnh vực như tài chính điện tử, kinh doanh điện tử, chăm sóc sức khỏe và truyền thông. Kết hợp chuyên môn đã được chứng minh về công nghệ và chuyên môn về lĩnh vực, chúng tôi cung cấp nhiều dịch vụ gia công phần mềm bao gồm Phát triển ứng dụng tùy chỉnh/Dịch vụ gia công phần mềm, Phát triển ứng dụng web, Phát triển ứng dụng di động, Phát triển phần mềm ra nước ngoài, Công nghệ Sài Gòn có chuyên môn rất mạnh về .NET , PHP, Java và Công nghệ ứng dụng di động. Chúng tôi là một công ty phần mềm có uy tín tại Việt Nam với chi nhánh tại Sydney, Australia. Chúng tôi cung cấp dịch vụ phát triển ứng dụng, phát triển web, phát triển ứng dụng di động và gia công phần mềm ra nước ngoài chất lượng và chuyên nghiệp cho khách hàng từ khắp nơi trên thế giới
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