Mô tả công việc
Attractive remuneration package with 18 days off
Smart people, interesting project & swiss quality
Travel opportunities to Switzerland
The Job
As a ServiceDesk Engineer, you will be part of our Corporate IT team to help troubleshoot problems in our network our ELCA Group, Globally. You will work on:
- Serve as the first point of contact for internal customers seeking technical assistance with the ticketing system
- Perform remote and onsite troubleshooting through diagnostic techniques and pertinent questions
- Determine the best solution based on the issue and details provided by customers, troubleshoot system and network problems
- Install and configure computers, operating systems, and applications
- Replace parts as required
- Support the roll-out of new IT devices and applications, ensure the protection of computer facilities
- Direct unresolved issues to the next level of support personnel
- Your mission includes delivering professional and timely services in relation with all office IT infrastructure."
- You work with Level 2 Experts in Europe to develop strategies, standards, roadmaps, and infrastructure directions.
Your Skills and Experience
- At least 3 years experience in IT services
- Good communication skills and advanced level of spoken and written English.
- Have an IT certificate or other equivalent diploma
- Basic User & Group Active Directory and cloud
- Knowledge of desktop operating systems: Linux, Windows desktop and Mac OS and database (i.e. SQL, Oracle)
- Good -solvingical and evaluative skills;
- Self-study on new technology and willing to improve on technical skills;"
- An ability to adapt to different demands
- A high working discipline
- Litterate in monitoring, operating systems, networking and database technologies (e.g. Linux, VMWare, Docker, Ansible).
- Advocate of the clien-oriented mindset.
Nice to have:
- Experience working for a foreign company
- Certifications on Amazon AWS / Azure
- Experience as a database administrator (DBA)
Why You'll Love Working Here
- Professional European-based company
- Attractive salary
- Performance bonus of up to 4 months' salary
- Opportunities for travel to Europe
- Hybrid home/office working model
- Flexible working time
- Structured training & development roadmap
- Good work-life balance
- Premium healthcare insurance
- Loyalty programs
- Well-being activities
- Annual company trips and team-building events
Yêu cầu công việc
Quyền lợi được hưởng
- Professional European-based company
- Attractive salary
- Performance bonus of up to 4 months' salary
- Opportunities for travel to Europe
- Hybrid home/office working model
- Flexible working time
- Structured training & development roadmap
- Good work-life balance
- Premium healthcare insurance
- Loyalty programs
- Well-being activities
- Annual company trips and team-building events
Tập đoàn Nam Group được thành lập vào năm 2015, từ một thương hiệu “trẻ tuổi”, năng động trên thị trường, doanh nghiệp này được điều hành bởi đội ngũ lãnh đạo dày dặn kinh nghiệm trong lĩnh vực bất động sản, đã nhanh chóng tạo nên một hệ sinh thái thực sự vững mạnh. Với định hướng tập trung phát triển các dự án bất động sản, khu nghỉ dưỡng (biệt thự biển, condotel), kiến tạo nên các khu resort đẳng cấp theo tiêu chuẩn quốc tế, tập đoàn Nam Group đã và đang khẳng định năng lực triển khai, nền tảng tài chính của mình khi luôn sẵn sàng trong việc đáp ứng các tiêu chuẩn khắt khe về thiết kế, tiến độ và chất lượng xây dựng.