TELUS Digital

We are looking for a passionate and detail-oriented Quality Assurance (QA) professional to ensure the highest quality standards across our game products. You will work closely with developers, designers, and producers to identify issues, improve gameplay experience, and support smooth releases. This role requires strong analytical skills, structured reporting, and deep curiosity about how games work.

Key skills and experience

- Good English skills in reading and gathering information from foreign customers' requirements;

- B2 English level required (Able to understand/read documents).

- Excellent verbal and written communication skills in English, with the ability to express ideas clearly and concisely.

- Be detail-oriented with strong analytical skills;

- Proficient skills with MS Office and Google Drive;

- 1–3 years experience in Game QA, Software QA, or similar testing role

- Solid understanding of game testing lifecycle (Alpha, Beta, Regression, Release Candidate)

- Experience reporting bugs using tools

- Ability to write clear, structured bug reports (steps to reproduce, expected vs actual result)

- Understanding of game mechanics, balancing, and UX flow

- Familiar with PC / Console / Mobile testing environment

- Willingness to handle multi-projects;

- Having good communication skills is an advantage;

- Able to work on Holidays is preferable.

- Willing with full-time Working From Office setting in our Vietnam Office.

Responsibility

End to End QA Ownership

- Define and execute test plans for new games and updates

- Ensure coverage across gameplay, monetization flows, ads integrations, analytics events

- Validate builds before soft launch, global launch, and major feature releases

- Assess overall release readiness and clearly communicate risks

Cross Team Collaboration

- Work closely with studios, product managers, developers, and monetization teams

- Provide clear, actionable bug reports with proper reproduction steps and prioritization

- Follow through with studios to ensure critical issues are resolved

- Act as a quality partner, not just a bug reporter

Process Improvement and Proactive QA

- Regularly review and improve our QA frameworks and testing methodologies

- Identify recurring failure patterns and implement preventive measures

- Introduce smarter validation approaches, including automation where relevant

- Improve pre release validation around ads, SDK integrations, IAP flows, tracking, and edge cases

- Build checklists and structured QA playbooks that scale across multiple games

Portfolio Level Quality Monitoring

- Identify systemic issues across multiple games

- Standardize best practices across studios

- Help reduce post-launch incidents and player-impacting bugs

🌍 Why Join Us?

- Exposure to full game development lifecycle

- Opportunity to grow into Senior QA / QA Lead

- Work on exciting titles with global audiences