BBCIncorp

Responsibilities

• Proceed with customer orders as the company's procedure (This task will be trained later).
• Follow up the running process and take care of the orders to ensure they are delivered on time.
• Maintain customer relationships through after-sales support.
• Manage customer data, documents and orders on CRM and Shared Drive.
• Provide regular, transparent, detailed feedback and reporting on personal performance (if requested) to Team Leader/Head of Department.
• Other tasks assigned by Leader/Manager.

Qualifications

• Bachelor's degree in English Linguistics, Economics, Banking, Business Administration, etc.
• At least 2 years of work experience in related fields such as Customer Service, Corporate Services, Data Entry, etc.
• Highly effective teamwork spirit, time management, organizational, negotiation and problem-solving skills
• Good knowledge of MS Office
• Familiar with documentation and CRM system
• Proactive attitude, hardworking, able to work both independently and within a team, able to multitask
• Having a basic knowledge of Economics, Finance, or International Banking is an advantage

Benefits

• Flexible working time, 7 hrs/day, Mon - Friday.
• Annual Leaves: 12 days + birthday leave + seniority leave.
• Social insurance, Health insurance, and Unemployment insurance (Vietnamese Law).
• Annual health check-up.
• Private healthcare package (PVI) for employees for 1 year or more.
• Salary review.
• 13th-month salary.
• Bonus on National Holiday, Birthday + Year-end bonus based on performance and business results.
• Internal training & career development opportunities, and external L&D budget sponsorship.
• Team-building, Company trip, Christmas, Charity, Year End Party, Mid-autumn, etc.
• A professional, dynamic, international working environment.