Bouygues Construction IT Vietnam

Bouygues Construction Information Technologies is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our employees devise and develop solutions that help improve the environment and everybody’s lives.
We manage:
– Application development
– PCs, laptops, servers, VoIP telephones for Bouygues Construction’s users in all over the world
Bouygues Construction IT Vietnam – BYCN IT VN has office in Ho Chi Minh City since 2011. We have about 70 skillful collaborators with strong language skills in French, English and solid experiences to build and enhance Bouygues Construction eco system sustainable and better.
As part of Bouygues Construction, our mission is to provide the members of Bouygues Construction with IT services of high- quality fitting with their businesses and to deploy solutions to improve communication and people collaboration through worldwide network. Bouygues Construction Information Technologies has offices in France, Morocco and Vietnam.
We specialize in:
– System Support
– Software Development and Testing
– Application and Cross Functional Project Support
We are looking forward to cooperating with talented and motivated people.
Job Description
– Depending on the integration of the candidate, you will eventually be in charge of organizing trainings for user: produce training material, provide training on assigned scope of work
– Capitalize & document new knowledges/best practices in the proper support. Be in charge as well about organizing in a dedicated library and inform the team
– Analyze data from systems and produce technical/business reports to share information with leader/manager and FR/MR team to highlight the contribution of the team
– Tickets handling: contact users to understand, simulate and analyze their problems/errors to identify the root cause and provide the guidance to solve the incident
– Involve in implementation of new business applications/features to update and transfer new features to users: produce related documentations & contact users to present them, be an active contact point to answer the needs of users and alert leader/manager when the problem becomes critical and recurrent
– Ensure the quality of the provided services through regular survey: collect feedbacks, analyze points to be improved and suggest relative actions
Job Requirements
– At least 3 years experiences in providing application support/ consulting to users in a customer focused environment
– Motivation, responsiveness, interpersonal, analytical
– Someone who has a sense for training using digital tools is a plus
– Experienced in SAP system (FICO module), Salesforce, Microsoft 365 suite (such as SharePoint, OneDrive, Teams, …) or other ERP system is a big advantage
– Sense of service and customer orientation
– Experience of analyzing and documenting user need and requirements
– Fluent in French and English is mandatory
General Skills
– Rigorous, concerned for the quality
– Good interpersonal skill
– Can- do attitude
– Methodical/ Organized
– Team and collaborative spirit
Why BYCN IT?
Professional, Open- minded and Creative Environment:
– Fostering mutual respect and understanding
– Strong sharing culture to improve individual development
– Great teamwork with Agile mindset
– International, friendly, proactive, supportive workplace
Individual Development:
– Online internal learning hub with various categories in hard skills & soft skills (languages, programming language, data visualization…)
– Individual empowerment
– Extensive training and in- depth knowledge sharing sessions
Special Care for Employee:
– Dell laptop and external monitor for your work
– Up to 2- month performance bonus
– 100% salary on probationary period
– Sport, personal activities sponsor
– Annual health check- up and premium health insurance for employee (and your beloved children after 3- working year)
– 15 annual leave days + 6 sick leave days (plus 1 annual leave day for every 3- year working)
– Various attractive teambuilding activities and company trip
– Work from home 2 days/ week

Làm việc từ xa

Thanks to technology, we no longer have to be physically present at the office to be productive. Joining our company allows you to work anywhere without place-constraint.

Miễn phí đồ ăn và thức uống

Avoid wasting time and energy to buy food at the restaurant or hawker center by yourself. We'll provide the best food for you and your team. Make better use of your valuable time to rest, bond, and do other things that matter to you.

Bảo hiểm y tế

To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.

Hoạt động team-building

Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.