CÔNG TY CỔ PHẦN CƠ KHÍ VNC

Mô tả Công việc
Conduct daily screening/tagging to categorize content and evaluate UGC (User Generated Content) content quality on the e-commerce platform from agent
Conduct root cause analyses to improvement for UGC content quality, and provide summaries and recommendations
Maintain an understanding of Client policies and community guidelines in order to identify opportunities for optimization on the e-commerce platform
Ensure consistent content quality throughout the E-commercial ecosystem
Manage BPO performance to achieve KPIs of productivity
Conduct daily screening/tagging to categorize content and evaluate UGC (User Generated Content) content quality on the e-commerce platform from agent
Conduct root cause analyses to improvement for UGC content quality, and provide summaries and recommendations
Maintain an understanding of Client policies and community guidelines in order to identify opportunities for optimization on the e-commerce platform
Ensure consistent content quality throughout the E-commercial ecosystem
Manage BPO performance to achieve KPIs of productivityYêu Cầu Công Việc
At least 1-year experience in QA position
Communication English skills (Fluent), Chinese is preferable
Advanced knowledge of MS products, particularly Excel
Excellent communication skills
Analytical, able to analyze data and draw insights
High level of accuracy and attention to detail Innovative and able to influence others
Able to work night shiftChế độ bảo hiểm
Du Lịch
Phụ cấp
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Nghỉ phép năm