ECRM

- Assist guest with table reservation

- Speak with guests and staff using clear and professional language

- Handling guest complains

- Communicate with the kitchen regarding any menu questions, the length of wait and product availability

- Ensures that restaurant standards and SOP‘s are consistently implemented

- Work with fellow staffs and manager to ensure that the restaurant achieves its full potential

- Take an active role in coaching and developing junior staff

- Any other duties related to food and beverage service assigned by the manager

- Competitive salary + service charge + allowance + tips

- A professional and friendly working environment with opportunities for advancement, participation in social insurance, unemployment insurance, accident and health insurance.

- Duty meal and company uniform provided.

- Participation in training programs: professional development and English language training.

- Annual bonuses and other benefits as per company regulations.

- Fluent in Vietnamese, English and knowing Japanese is an advantage

- Have at least 2 year of experience in the same position in 4* hotels or higher

- Agile, enthusiastic, honest, careful and responsible; sociable, friendly and pressure-resistant

HR Office - 44 Yên Phụ, Ba Đình, Hà Nội

SĐT: 0386463895 (Ms. Hồng Anh)