Việc làm Vina Story
Cập nhật 07/11/2024 22:55
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Telesales Executive
Vina Story
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
25/10/2024
Hạn nộp hồ sơ:
24/11/2024
Hình thức:
FULL_TIME
Kinh nghiệm:
2 - 3 năm
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world's most international company in the world that also a Top Employer and a No. 1 World’s Best Work Place?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and deliver excellence in a digital world, AS ONE!
Your Tasks
We look forward to receiving your application!
Would you like to become part of the world's most international company in the world that also a Top Employer and a No. 1 World’s Best Work Place?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and deliver excellence in a digital world, AS ONE!
Your Tasks
- Act as Tele Sales customers’ main contact for DHL, responding to and satisfying their sales and post-sales requirements.
- Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
- Manage a portfolio of customers via telephone: Make telephone calls to existing customers on a regular pre-defined call cycle to secure new business and to ensure that individual agreed targets are achieved.
- Provide customer-oriented service at all times relating to specific sales issues.
- Liaise closely with Sales Channels and other departments within DHL to ensure that a full, cost-effective service is maintained, and that the area's target is achieved.
- Ensure cooperation with other sales team members and throughout the sales force.
- Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximizes growth within the existing client base to achieve the required personal sales results.
- Manage the revenue growth through Upselling and Cross selling tactics to exceed this budget through calls
- Combine sales skills with DHL product/service knowledge and convert the maximum possible prospect leads into accounts, emphasizing those with maximum revenue potential, to increase the size and quality of DHL’s account holders.
- Continually develop knowledge of DHL’s services and general commercial awareness to provide the best possible standard of customer service and maximize the department’s contribution to the sales function.
- Adhere to regional standards on profit margins and discount guidelines.
- Open new accounts and ensure they trade profitably.
- Ensure all customer agreements are cost-sensitive to ensure a suggested minimum pricing tariff is set and adhered. Any deviation from this tariff requires management agreement and justification.
- Complete daily and weekly reports to measure individual and department effectiveness and provide figures showing the department's weekly productivity.
- The incumbent has no direct reports and authority over the country line and functional personnel. Nevertheless, he/she must demonstrate the ability to influence decisions/actions.
- 2-3 years of relevant experience in express/air frieght/logistic sales
- Telephone skills, Communication skills
- English: Fluent (written and spoken)
- Educational Qualifications: Diploma (or equivalent)
- Multifarious benefit programs.
- Strong career support & lots of opportunities in an international environment.
- Training: both online and offline with Global DHL Standards.
- Coaching & Feedback culture allows you to advance further in short-term and long-term development goals.
- Working together based on DHL values of “Respect and Results”.
- Diverse engagement activities under “Best Day Everyday” – our Health & Well-being program.
- Employee hobby clubs, sports championships.
We look forward to receiving your application!
Khu vực
Vina Story
Xem trang công ty
Quy mô:
200 - 500 nhân viên
Địa điểm:
Số 193, Tổ 3 Phố Văn Phú, Phú La, Hà Đông, Hà Nội
Công ty cổ phần Vinastory được thành lập bởi các chuyên gia hàng đầu về lĩnh vực suất ăn công nghiệp có nhiều năm kinh nghiệm, kế thừa đội ngũ đầu bếp, quản lý, nhân viên chuyên nghiệp được đào tạo, sàng lọc kỹ càng về sức khỏe lẫn tay nghề cùng với hệ thống các nhà cung cấp thực phẩm chất lượng. Đã được cơ quan quản lý có thẩm quyền cấp Giấy chứng nhận về vệ sinh an toàn thực phẩm theo quy định hiện hành của Nhà nước. Vinastory là công ty cung cấp suất ăn công nghiệp uy tín nhất Việt Nam, hiện tại đang cung cấp trên 96.000 suất ăn hằng ngày theo ca cho các nhà máy, trường học bán trú trên toàn quốc bằng cách phục vụ chế biến tại chỗ hoặc chế biến vận chuyển đến tận nơi bằng xe chuyên dụng theo yêu cầu. Chúng tôi tin tưởng các dịch vụ của mình sẽ đáp ứng được những yêu cầu cao nhất của quý khách với phương châm kinh doanh
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