Ngọc Trai Hoàng Gia

Company Description

Headquartered in Singapore, the Getz Group is a dynamic and forward-thinking technology solutions company that specializes in digitally transforming the Food and Beverage (F&B) industry. Our goal is to empower businesses with cutting-edge solutions, resulting in an impressive 50% increase in sales and a substantial 50% reduction in costs. Committed to excellence and unwavering customer satisfaction, Getz Group takes pride in delivering high-quality products and services tailored to meet the unique needs of our clients in Singapore

At Getz, we offer not only one of the highest salaries but also a suite of attractive benefits, ensuring that we attract and retain the best talent in Vietnam. Enjoy top-tier perks, attractive salary, traveling opportunities, and working with a highly capable team by choosing to join Getz today – where opportunities abound, and a world of possibilities await you!

Job Description

• Junior 1 - Order monitoring & Delivery compensation: https://docs.google.com/document/d/18hiDMrXETckegPdLx4cOgZvcLtAK6IXBtJrkHTcV4UQ
• Junior 2 - Response: https://docs.google.com/document/d/1s_dJzrn2Gbat0g1Npaf-dRnenLELb8AGcxD9AUhXdjI

Qualifications

• Junior 1: At least 1 year of experience in Customer Support/ Customer Service
• Junior 2: At least 3 years of experience in Customer Support/ Customer Service
• Fluent in written & spoken English
• Good teamwork skills
• Good customer support communication skills
• Good time management skills
• Possesses good interpersonal skills and a positive attitude
• Strong willingness to learn and adapt to new challenges
• Able to work effectively in a high-pressure working environment

What would you get?

• High competitive salary
• Salary review: up to 2 times/year
• Premium Healthcare Package for Staff and Family Members
• Diverse Holidays & Special Events Bonuses & incentives
• Family Financial Support - Education for up to 2 kids
• Lunch Allowance
• Professional Training and Development Budget
• Global Exposure and Travelling Opportunities 
• Sponsored Trip to Singapore to broaden your horizon and training opportunities.
• Annual company-wide Overseas Rest & Relax Trip
• Bi-Annual Recognition: Salary Reviews and Appreciation

Working shift: 40 hours/week, off 2 days/week (no overnight shift)

For applying, sending your English CV to email: [email protected] with title: "Customer Support Junior 1 (Junior 2) - Your full name"