Công nghệ IMOU NETWORK

Our company is a security (CCTV, Access control, Alarm, Intercom, Video wall, Video management platform, IP storage etc.) products / solution provider

Job Description

1. Training Work (25%)

• Trainees: Primary and secondary distributors, sales team, chain channel store managers, and promoters.
• Typical training scenarios: new product launches, new customer development, quarterly regular training

1. Online technical question answering (20%)

• Service objects: end consumers, installers, primary and secondary distribution
• Deal with typical problems: installation problems, links, video playback. Processing method: Facebook, phone, chat software.

1. Offline technical support (20%)

• Service object: primary and secondary distribution.
• Typical scenario: Resolve technical problems of primary and secondary customers; access to Viet for third-party platforms for OEM projects; resolve product quality issues

1. Translation (20%)

• Sorting out localized user guidance materials
• General issues, quick installation manuals in Viet language, and operation video shooting

1. Product promotion (15%)

• Typical scenarios: annual customer meetings, annual new product launches, industry exhibitions,
• Main role: product presentation, technical solutions, sample booth setting

Job Requirement

• 3-year experience in the same position
• Have deep knowledge in IT/CCTV/Technology products
• Familiar with technology, cellphone, home appliance industry

Qualifications

• Bachelor degree of technical or related field;
• Good English or Chinese in reading, writing and speaking;
• Good interpersonal, written oral communication and presentation skills;
• Customer-oriented;